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Unifi Inconsistent Fiber BB pricing

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TSleezhijiang
post Sep 29 2025, 11:10 AM, updated 3 months ago

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Hi, with the increasing number of community sharing their success in getting SWU packages where they are able to obtain a higher speed with a lower price, I am foreseeing there's another wave of price inconsistency arguments between subscriber and provider with emerge.


This will trigger a massive number of subscribers to attempt to raise termination request hoping to obtain the counter offer. Imagine if the provider is not able to entertain or fulfil all the requests ?
There goes the unwanted escalation here and there until the provider decided to comply the request.



So when government announce the next round of MSAP pricing cut, there disparity will be even more significant.


If the providers out there can come out with counter offers, why not reward existing loyal customers with no termination request attempts with a more significant speed upgrade ?
TSleezhijiang
post Sep 29 2025, 05:58 PM

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QUOTE(Exeunt @ Sep 29 2025, 04:38 PM)
tm dont care la about their customer,

just last week during launch time my kolik got called from unifi marketing, he agreed to renew contract 500mbps with 3 month waiver, same price coming from 300mbps rm129.

he shared the called to us koliks with happy face, he got good deals from unifi etc... and i knew about SWU rm99 500mbps and 1 year free hotstar but i ddint tell him about it. dont want make him sad la.
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Some RM 89 for 500 Mbps
TSleezhijiang
post Sep 29 2025, 08:28 PM

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QUOTE(blacktubi @ Sep 29 2025, 03:04 PM)
I can assure you the majority of consumers are not aware of the latest promotion so the ISP would just keep quiet.

The situation is even worst in commercial sector. So many companies are still on ancient plan that's 10x or 20x the price of current plans.

It's pretty much the same case in every country BTW.
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The first thing I will do if I got elected and become the minister. All this will stop. There will be a unified portal containing all the existing and past promotional package made by service providers. Which means for all promotions / counter offers made to any subscriber, that need to be declared.

I will also make a directive such that subscriber must do necessary adjustment when necessary . (Example of scenario as below)

For UniFi 500 Mbps packages, if there are more than the first 25th percentile of people are getting SWU at price of RM 90 pm, and next 50th percentile at RM 109 to 139, then the price should automatically be adjusted to RM 109 for those that are paying more than RM 109.

For all the packages the price difference for the minimum and maximum cannot be more than 10%. (Only covers the internet option excluding value added services)

TSleezhijiang
post Sep 30 2025, 01:29 PM

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QUOTE(YoungMan @ Sep 30 2025, 10:16 AM)
Without Gobin forcing ISP to lower price, maybe we still paying crazy price today. Remember 30mbps Unifi back then costs Rm139.
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If without Gobind we are still stuck with 30 Mbps which is RM 199. The normal packages that most people can afford is only 10 to 50 Mbps.


That's why elected government must have guts to give directive
TSleezhijiang
post Oct 1 2025, 09:12 AM

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QUOTE(PJng @ Sep 30 2025, 09:54 PM)
see, even 10 years ago, TM pricing still non standard until now, TM got 101 price for he customer
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That's why lo, we need leadership at above that have guts to step in and intervene. I am very sad but have to say our Fahmi has no guts compared to Gobind.

- Override existing anti-competition contract policy and termination TNC to make switching provider easy

It seems a lot of people are facing inconveniences when attempting to terminate their services until things got escalated at the highest level. Big mock at TM point, TM HQ, Social media posts and until go straight to Prime Minister

This post has been edited by leezhijiang: Oct 1 2025, 09:27 AM

 

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