Hi, with the increasing number of community sharing their success in getting SWU packages where they are able to obtain a higher speed with a lower price, I am foreseeing there's another wave of price inconsistency arguments between subscriber and provider with emerge.


This will trigger a massive number of subscribers to attempt to raise termination request hoping to obtain the counter offer. Imagine if the provider is not able to entertain or fulfil all the requests ?
There goes the unwanted escalation here and there until the provider decided to comply the request.



So when government announce the next round of MSAP pricing cut, there disparity will be even more significant.


If the providers out there can come out with counter offers, why not reward existing loyal customers with no termination request attempts with a more significant speed upgrade ?

unifi dont give a fuck about loyal customer.....im alredy 20 years with unifi but still need to do the termination method to get new SWU package... for them if u want...then stay...if not can go with other telco... this ia because unifi monopolies the infrastructure....maxis celcom and other telcos are using unifi infra

I can assure you the majority of consumers are not aware of the latest promotion so the ISP would just keep quiet.

The situation is even worst in commercial sector. So many companies are still on ancient plan that's 10x or 20x the price of current plans.

It's pretty much the same case in every country BTW.

Unifi don’t share out much of the better deals to retain customer , only when necessary…

They keep things to their chest…

It’s neck to neck now, Celcom and Astro at rm80-90/500Mpbs, unifi can counter back with their deals

This post has been edited by swanlover: Sep 29 2025, 03:30 PM

tm dont care la about their customer,

just last week during launch time my kolik got called from unifi marketing, he agreed to renew contract 500mbps with 3 month waiver, same price coming from 300mbps rm129.

he shared the called to us koliks with happy face, he got good deals from unifi etc... and i knew about SWU rm99 500mbps and 1 year free hotstar but i ddint tell him about it. dont want make him sad la.

Some RM 89 for 500 Mbps

this

its not only fiber BB, same goes for your mobile plans too
just like insurance, always do a bi-annually review of your contract when its expired

This post has been edited by pysh: Sep 29 2025, 07:50 PM

The first thing I will do if I got elected and become the minister. All this will stop. There will be a unified portal containing all the existing and past promotional package made by service providers. Which means for all promotions / counter offers made to any subscriber, that need to be declared.

I will also make a directive such that subscriber must do necessary adjustment when necessary . (Example of scenario as below)

For UniFi 500 Mbps packages, if there are more than the first 25th percentile of people are getting SWU at price of RM 90 pm, and next 50th percentile at RM 109 to 139, then the price should automatically be adjusted to RM 109 for those that are paying more than RM 109.

For all the packages the price difference for the minimum and maximum cannot be more than 10%. (Only covers the internet option excluding value added services)

just checked

Singtel Fibre cheapest SGD39.90 is 3Gbps Enhanced including WIFI 7

Unifi Home 2Gbps Rm319 including WIFI 7

A lot of things are due to politics involves government income.
You forgot what really happen to one of our previous Minister of Communications.
Basically if you did too good of a job, shareholder is not happy. Check out who is TM's majority shareholder.

To me the most effective method is allow multiple last-mile provider. The advertisement and competition will take care of things.

BUT this is also the reason why they do not want multiple telco to build out 5G network. The government want to be in a position to do price-fixing. For U, they quickly announced all fiber will be provided by TM, same goes for DNB.

Same story with submarine cable landing station. You need cable kuat to even build one. Look at who owns all the cable landing station in Malaysia.

Like blacktubi said, this kind of thing is not exclusive to Malaysia.
In China the big 3 state-owned telcos control 95% of the user base. They practice a lot of gatekeeping.
Chaebol controlled telcos in South Korea did the same.
NTT in Japan.
TATA in India.
NBN in Australia.
Sprint, Lumen, ATT in US.

Check out ViewQuest SG. You get 10gbps for that price.

I actually quite like the Australia NBN / SG Netlink Trust concept

But, I don't trust our Government to get it right

Netlink Trust gives you dark fiber in the last mile.
TM don't do that. NBN don't do that.

NBN is butchered when they changed government and decided multi-technology mix is a great idea.
On top of that, the incumbent scammed the government into buying their expired copper network.
Then for many years retail provider need to pay for absurd CVC charges, which was removed recently but came with a "price hike".

Price hike in quote because... Depending on how you see it.
Other than that, the network is very solid.

Its started when Gobind pressure ISP to lower their price in 2018....as consumer I didn't against it.....but this creates the instability in the packages....last time its very easy to choose....now its all over the place...the package can flip flop in matter of months..!

Without Gobin forcing ISP to lower price, maybe we still paying crazy price today. Remember 30mbps Unifi back then costs Rm139.

If without Gobind we are still stuck with 30 Mbps which is RM 199. The normal packages that most people can afford is only 10 to 50 Mbps.


That's why elected government must have guts to give directive

when is next round of MSAP cut?

NBN is not similar to TM or Corporate entity control. it is control stake by the Federal govt-MOF and Minister of Communication ; while telstra was the hardware / provider all are the worker to do the physical work.

yes, NBN is more solid than Malaysia TM with very strategic end to end.

This post has been edited by Syie9^_^: Sep 30 2025, 02:15 PM