u ever tried bribe ? not that i encourage the fact to give tips but really, if it solves your issues fast, then why not.
normally cutting thru the red tape is high not encouraged. but hey, its just a thought.

and before u buggers start flaming me, becoz of tipping, it solve hell lotta my problems. its not something i encourage ppl to do. but the fact is i practise it myself and i dont mind doing it. and no i dont work for TMNET and no u cant tip me coz i dont have any contacts with them either.