Common case, happened to me once, one time everyday i spent 1 hour on the phone talking to them for 2 weeks. Why? cuz have to listen to their stupid music and promotion and a lot of commercial crap.

we need to first cleanse the government. Bersih was a good start. then, once that's cleansed, tmnet hopefuly wont get that much government support

dgrebel: Don't be so naive boy. You're perhaps one of the lucky ones. TMNET's bad reputation and customer service doesn't come without a reason. People here are telling their experiences and you call that kopitiam talk?

This post has been edited by biatche: Nov 14 2007, 10:00 PM

Certainly everything must have a reason. You speaking up for TMNET also must have its reasons. That's probably a positive experience you had. I'd say, let the statistics speak for itself here. A lot are talking about their problems and experiences.

Such a big company, such terrible backbone. There are larger companies in this world, with better backbone, customer service although I can't really name one. I'm positive of it.

Their diagnosis steps are often ridiculous honestly. Such as ipconfig /flushdns (what if you disable dns client?) and to turn off the modem for sometimes. There are a lot of ridiculous crazy shit I've heard from them while talking to their support. I'm sure I'm not alone.

Good to hear your experience though, you must have had an electrical problem. I don't suppose this electrical problem can apply to even most people here in this thread.

Speaking of which, my line at the moment is very stable, I've been connected up to 60 days, although lately I've been getting crap speeds and 400ms to local servers. I don't think this is an electrical problem, but they must be doing something on their end. Many times, their so-called upgrade is suppose to give us better performance. But, at the end of it, since the early days, I've never once actually 'felt' an upgrade, more like a downgrade.

Quite sad we actually have naive people in the tmnet bandwagon, clueless about majority of cases.

i found it rather funny Venezuelans are using a ringtone of king carlos telling prez chavez to shut up. we should make a ringtone demoting streamyx. maybe we could get the whole nation to put it, let them hear our rings at tmpoint. hehe