Last time my fix line got problem and there's a Telekom technician come check for me. during checking (using some device), he say your Internet usually is slow is it ... I was like ... how you know?? it bugs me for months already!! He say my broadband line already got problem and need to call streamyx to fix it, he can't fix for me because he belong to Telekom.

So I call streamyx help line regards on this, and yet they still insist the line is slow is cause by my computer setting. ok ... so a technician from Telekom come to my house checking also can't persuade him, does the Streamyx want us to cabut all cable and bring in front of him to let him see himself?