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 Unauthorised transactions for Credit Card

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max_cavalera
post Sep 3 2025, 10:20 AM

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Joined: Jun 2006
From: Cyberjaya, Shah Alam, Ipoh



QUOTE(aurora97 @ Sep 3 2025, 10:25 AM)
Around 2:46am to 2:52am received sms messages.

The card was just replaced earlier this month because the CVC and expiry date scrapped off.

Most of the purchases were for groceries (tap and pay machine). Towards the third/fourth week only, there were some purchases made on Lazada/Shopee. The Lazada/Shoppee APP and transactions were made on X phone.

OTP is sent to Y phone, registered with the bank.

Its really annoying and I am wandering whether the compromise is X phone, Y phone, Lazada/Shoppee App?

Is there any malware app or app to lock certain apps (like messaging, SMS OTP is sent)?

P/S: called the bank about the unauthorised transaction. card has been blocked and replacement on the way.
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You did the right thing. The bank is also good on sms all trsc triggered to you. Probably 3rd party info compromise happen along the way. Not sure where it happened.

This post has been edited by max_cavalera: Sep 3 2025, 10:20 AM

 

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