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 Unauthorised transactions for Credit Card

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TSaurora97
post Sep 3 2025, 09:25 AM, updated 4 months ago

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QUOTE
RM0 OTP is Abbcccdd-123456 for online trx for UOB card ending xxx for USD1.00 @  PAYPAL on 02/09 18:43PM. OTP expiry 03/09 02:46AM MY time.


QUOTE
RM0 UOB Cards: Thank you for using your UOB Card ending xxx @  PAYPAL *RABEA for MYR 110.16 03/09 02:52. For any enquiry please call UOB.


Around 2:46am to 2:52am received sms messages.

The card was just replaced earlier this month because the CVC and expiry date scrapped off.

Most of the purchases were for groceries (tap and pay machine). Towards the third/fourth week only, there were some purchases made on Lazada/Shopee. The Lazada/Shoppee APP and transactions were made on X phone.

OTP is sent to Y phone, registered with the bank.

Its really annoying and I am wandering whether the compromise is X phone, Y phone, Lazada/Shoppee App?

Is there any malware app or app to lock certain apps (like messaging, SMS OTP is sent)?

P/S: called the bank about the unauthorised transaction. card has been blocked and replacement on the way.

This post has been edited by aurora97: Sep 3 2025, 09:39 AM
nebula87
post Sep 3 2025, 09:29 AM

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First, you have to call bank to report unauthorized transaction and terminate your CC then only find the root cause.

This post has been edited by nebula87: Sep 3 2025, 09:29 AM
skywardsword
post Sep 3 2025, 09:29 AM

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I also kena one Microsoft purchase for USD 9
TSaurora97
post Sep 3 2025, 09:37 AM

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QUOTE(nebula87 @ Sep 3 2025, 09:29 AM)
First, you have to call bank to report unauthorized transaction and terminate your CC then only find the root cause.
*
Yup, call already. Replacement card on the way.
Le Don
post Sep 3 2025, 09:46 AM

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QUOTE(aurora97 @ Sep 3 2025, 09:37 AM)
Yup, call already. Replacement card on the way.
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U will never find out who's fault is this. Bank will issue you new card and reimburse u within 30 working days after u submit dispute
Icehart
post Sep 3 2025, 09:57 AM

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I kena RM 9k before haha
Bugger purchase Walmart
svchia78
post Sep 3 2025, 09:59 AM

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Pakai ABMB Virtual Card aje... minimize exposure of main card.

What's your X and Y phones? for reference purposes.

This post has been edited by svchia78: Sep 3 2025, 10:01 AM
heinlein
post Sep 3 2025, 10:05 AM

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Credit card is safer, the bank will definitely fight back for the disputed transaction
TSaurora97
post Sep 3 2025, 10:07 AM

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QUOTE(Icehart @ Sep 3 2025, 09:57 AM)
I kena RM 9k before haha
Bugger purchase Walmart
*
Touch wood, have't kena such a high amount before but its really annoying. Just wandering whether phone is compromised.


QUOTE(svchia78 @ Sep 3 2025, 09:59 AM)
Pakai ABMB Virtual Card aje... minimize exposure of main card.

What's your X and Y phones? for reference purposes.
*
X phone = wife phone actually, she use her lazada/shoppee app to buy stuff using my card.
Y phone = this phone, the number registered with the bank but no banking apps. The banking apps all in Z phone.
Z phone = all banking apps are here but OTP send to Y phone.


enterthefatdragon
post Sep 3 2025, 10:10 AM

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kena few times by Stan Chart

all the times, card cancelled and replaced.....


poweredbydiscuz
post Sep 3 2025, 10:12 AM

 
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Sometimes even a card that never been used before also will kena fraud transaction. Go figure.
SUSnoos
post Sep 3 2025, 10:14 AM

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QUOTE(poweredbydiscuz @ Sep 3 2025, 10:12 AM)
Sometimes even a card that never been used before also will kena fraud transaction. Go figure.
*
Must be leak by internal ghost! rolleyes.gif
hightechgadgets8
post Sep 3 2025, 10:16 AM

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kena once buying things at samsung.com

then
1. fb ads
2. icloud subscription
3. canada online shop

doh.gif

max_cavalera
post Sep 3 2025, 10:20 AM

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QUOTE(aurora97 @ Sep 3 2025, 10:25 AM)
Around 2:46am to 2:52am received sms messages.

The card was just replaced earlier this month because the CVC and expiry date scrapped off.

Most of the purchases were for groceries (tap and pay machine). Towards the third/fourth week only, there were some purchases made on Lazada/Shopee. The Lazada/Shoppee APP and transactions were made on X phone.

OTP is sent to Y phone, registered with the bank.

Its really annoying and I am wandering whether the compromise is X phone, Y phone, Lazada/Shoppee App?

Is there any malware app or app to lock certain apps (like messaging, SMS OTP is sent)?

P/S: called the bank about the unauthorised transaction. card has been blocked and replacement on the way.
*
You did the right thing. The bank is also good on sms all trsc triggered to you. Probably 3rd party info compromise happen along the way. Not sure where it happened.

This post has been edited by max_cavalera: Sep 3 2025, 10:20 AM
potatobanana
post Sep 3 2025, 10:54 AM

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QUOTE(svchia78 @ Sep 3 2025, 09:59 AM)
Pakai ABMB Virtual Card aje... minimize exposure of main card.

What's your X and Y phones? for reference purposes.
*
Just wondering if the card can recreate a new virtual card manually?
As in changing a new card number for security purposes.

Also, does ABMB credit card app allow NFC / wave pay from phone?
Napalm_man
post Sep 3 2025, 11:04 AM

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Smart move on calling the bank to block the transaction, this happens probably someone stolen your CC info from website or the place where you swiped the card steal your CC info.
supsupsui
post Sep 3 2025, 11:17 AM

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A friend just kena few days ago. Same card. $0.50 unauthorized transaction.

inb4 uob has fallen
svchia78
post Sep 3 2025, 11:18 AM

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QUOTE(potatobanana @ Sep 3 2025, 10:54 AM)
Just wondering if the card can recreate a new virtual card manually?
As in changing a new card number for security purposes.

Also, does ABMB credit card app allow NFC / wave pay from phone?
*
The main purpose is to create virtual cards to separate them from your main card number. Both are virtual (main and additional cards of different numbers). No physical card at all.

Main card - number is permanent - can wave only for Samsung Pay and Google Pay - some say Apple Pay support "coming soon".

Virtual cards - can create for single-transaction use OR can create for multiple-use with set transaction amount per useand set validity period (as long as within main card's validity). Virtual card cannot be used for wave with Samsung/Google Pay.

E.g. have set up a virtual card for my Hotlink Postpaid for RM100 per transaction and valid same period as my main card.

Another virtual card set up for insurance payment.
FrogBlob
post Sep 3 2025, 11:19 AM

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check for malware in phone

do any transactions on pc?

last time i bought something on overseas website, then already got 1 unauthorised transaction, funnily enough its an uber.
TSaurora97
post Sep 3 2025, 11:23 AM

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QUOTE(FrogBlob @ Sep 3 2025, 11:19 AM)
check for malware in phone

do any transactions on pc?

last time i bought something on overseas website, then already got 1 unauthorised transaction, funnily enough its an uber.
*
transaction mainly on mobile. Sreened for malware, nothing.

I suspect is online transactions are the most prone to unauthorised transactions i guess... hmm.gif

Is there any App that can download or buy that can help block or shield certain transaction/messages from being read by third party?

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