Just received my Axia E few weeks ago and observed aircond intermittently stop cooling and just starts blowing air.

- Usually occurs when switching gears (road bump, traffic jam), but occasionally occurs even when driving on straight road, at steady pace (no gear change)
- When it happens, it will remain that way for the rest of the trip
- Nothing will happen if you try to on/off or change aircond setting, you will just hear the sound of the switches, no sound of compressor engaging
- Occasionally, while messing with the aircond settings, compressor will engage and you can feel the cold air, but it will revert to blowing hot air in 10-20 seconds
- Occasionally, while driving straight at steady pace, compressor will suddenly re-engage and you feel the cold air, but will revert back to blowing hot air in 10-20 seconds. When the compressor re-engages, it can cause light to heavy jolt (sudden stop/accelerate) which I find very dangerous and alarming. Sometimes there will be some weird 'sour' smell as well
- Usually occurs in the evening, when returning home, 1 hour trip, but has occurred in the morning as well. Suspected heat may be contributing factor, but there is no difference in parking condition between home/office, both are open-air with no shade. Furthermore, I'm used to aircond taking some time to 'power up' and start cooling, but in this case, it starts cold and stops cooling. Also, based on what I described above, it is capable of cooling, but the compressor just isn't engaging, so I'm not sure heat from open air parking is the cause

Additionally, whether this issue occurs or not, I frequently observe sound like 'gas entering a pipe/bottle'. Have never observed this in my previous car when it's running properly.

Took my car for 1st service (in under 3 weeks...) but they couldn't find anything wrong. They mentioned the sound of gas entering pipe is normal. They did however, inform that other users of this specific model, Axia E, have reported similar issues. However, they have not found any solution, those users are continuing to use their cars while this issue is unresolved. At best, all they can do it schedule to have the car sent for testing and monitoring, to attempt to identify the issue and possibly solution.

Can anyone comment on above? Anyone experiencing similar issue, and any potential fix?

ask them to check the magnetic clutch
that's the part that makes it sometime cold and sometime not cold

since under warranty, ask them to replace the whole compressor

It is very likely bad temp sensor.

radiator fan motor working correctly? can try installing OBD2 digital meter to monitor coolant temp. ac comp will cut if the coolant temp is too high

3 possibility:
1. magnetic clutch of the compressor worn out already, causing slip
2. thermostat kaput which made the compressor and ac system activate at random and erratically
3. aircond relay

I kena this with my old Vios

Taman got aircond

Highway no aircond

After accessories shop, do this and that, cut my head, and it still happen.

So went again there, Later they tell me the Aircon Relay problem, another potong leher job. Lucky solved it.
Seems like vibration and potholes at the Taman road makes the relay working.

Paid RM500 for an actual RM50 job.

This post has been edited by azbro: Jun 18 2025, 03:36 PM

Usually relay issue…

Try tukar aircond relay sensor/fius dulu…

Tengok apa machem…

Few week ago, why no go back service center, since under warranty

Thanks for all the feedback, scheduling dropoff of vehicle for SC to perform 'monitoring', see the outcome.

If they still claim 'nothing wrong', would it still be possible to get them change compressor and/or other parts, citing their failure to identify the problem? It's not like I can just 'take to another workshop' if they fail to find the issue...

Already went to SC. They claim no issue, need to dropoff vehicle for further monitoring/inspection if 'issue persist'. They claim there have been similar reports for this model, but no solution. Wondering if any other Axia E owner encountered this.

is this axia rahmah rm22k?

Why not ask P2 to flush the A/C? Its a rather simple process nowadays with machine.

Personally I had one instance like this in the past. I drove a Sonata back then, went to top up gas. When I first starting to drive, it was cool and then after a couple minutes, it turns into a heater. Went back to the shop, they released the gas, suck all the oil, reoil and then re gas. Everything went back to normal since. If P2 cant fix it, tell them you will goto outside shop to fix but they have to pay the cost.

Probably the gas pressure too high since brand new car.

claim warranty report to HQ. if lucky can change the whole aircond system.

After visit to SC, they informed me issue due to flow of power. I had installed alarm/central lock/dashcam and apparently wiring to the ECU is the cause.

After dismantling all three, issue persists and they directed me to Sanden.

Sanden found no issue with my EC, suggested I return to SC. They also informed me that because there was wiring to ECU, warranty for aircond apparently voided.

Checked with the accesories vendor, supposedly he's done plenty of similar installations without any issue, accessories just draw power.

Would installing the aforementioned accessories possibly cause damage, or is this just something 'irregular' that the SC is claiming to void warranty? No one seems to have identified the issue yet, just dismissed the power irregularity as the cause, but issue persists even after disconnecting the accessories.

Would installing those accessories, with wiring to the ECU void my warranty? If so, to what extent? Just the aircond, or everything else? Also planning to get clarification during next SC visit.

I just find it strange that the basic accessories I installed could potentially be the cause of this issue, or void my warranty. Where else would accessories draw power from? The car even comes with an antenna, with expectation that buyers would install their own radio accessory... I'm not even installing anything fancy, just basics like alarm/central lock. Even police don't take you seriously these days without dashcam, and news recently reported JPJ contemplating making dashcams compulsory...

Appreciate feedback on this, thanks.

messing with wiring certainly would void the warranty
did you buy the hardwire kit from the brand when you wanted to do it or you just let the technician to do his job by his own standard?

Usually this issue is caused by the compressor magnetic clutch . But for service centers , the whole compressor needs to be replaced.
This kind of dispute maybe you should complain at kpdnhep . If possible post at social media.

If any installation I rather diy than let those accessory shop touch wiring.
Now your case is sure void warranty

Check your relay and fuse box first
Check compressor relay especially.

Dunno what accessory guy cut cable

did they cut any wires? or retro fit it with kit?
If all dismantled still got issue, then its not wiring related.

Sanden cannot detect the issue? this is strange

u mod wiring, the warranty transfer to accessory shop liao.
sc lepas tangan

btw what car with functinal aircond have u drive before axia e

Was this issue present BEFORE you installed all those accessories?

Can't say. Issue is intermittent, so didn't really notice until 2nd week with the car. I installed the accessories ASAP because they were what I considered basic/critical. Surprising car does not come with central lock or alarm. Dashcam can be considered luxury, but how seriously do police investigate these days, without dashcam?

I do not know what Sanden did, they just informed no issue found, and they reset 'something'. Anything further contact again. When issue occurred again, they directed me back to SC. I do not actually know if they dismantled anything, or what/how exactly they checked. I am not exactly well versed in car parts/maintenance. When try pressing for details, very evasive answers, 'check first' or 'try first' or 'anything call back' without further elaboration. Even when requesting my details, had to enquire 4(?) times before finally clarifying he needed them for warranty check/claim.

As far as I can tell, accessory shop hooked up 2 cables to the fusebox for the dashcam. For the central lock/alarm, he claims he didn't cut any wire, but rather cut open the wire cover and connected his own wire with the existing wire, but this was at the dashboard, not fusebox.

How would kdpn help?