Just received my Axia E few weeks ago and observed aircond intermittently stop cooling and just starts blowing air.

- Usually occurs when switching gears (road bump, traffic jam), but occasionally occurs even when driving on straight road, at steady pace (no gear change)
- When it happens, it will remain that way for the rest of the trip
- Nothing will happen if you try to on/off or change aircond setting, you will just hear the sound of the switches, no sound of compressor engaging
- Occasionally, while messing with the aircond settings, compressor will engage and you can feel the cold air, but it will revert to blowing hot air in 10-20 seconds
- Occasionally, while driving straight at steady pace, compressor will suddenly re-engage and you feel the cold air, but will revert back to blowing hot air in 10-20 seconds. When the compressor re-engages, it can cause light to heavy jolt (sudden stop/accelerate) which I find very dangerous and alarming. Sometimes there will be some weird 'sour' smell as well
- Usually occurs in the evening, when returning home, 1 hour trip, but has occurred in the morning as well. Suspected heat may be contributing factor, but there is no difference in parking condition between home/office, both are open-air with no shade. Furthermore, I'm used to aircond taking some time to 'power up' and start cooling, but in this case, it starts cold and stops cooling. Also, based on what I described above, it is capable of cooling, but the compressor just isn't engaging, so I'm not sure heat from open air parking is the cause

Additionally, whether this issue occurs or not, I frequently observe sound like 'gas entering a pipe/bottle'. Have never observed this in my previous car when it's running properly.

Took my car for 1st service (in under 3 weeks...) but they couldn't find anything wrong. They mentioned the sound of gas entering pipe is normal. They did however, inform that other users of this specific model, Axia E, have reported similar issues. However, they have not found any solution, those users are continuing to use their cars while this issue is unresolved. At best, all they can do it schedule to have the car sent for testing and monitoring, to attempt to identify the issue and possibly solution.

Can anyone comment on above? Anyone experiencing similar issue, and any potential fix?

Thanks for all the feedback, scheduling dropoff of vehicle for SC to perform 'monitoring', see the outcome.

If they still claim 'nothing wrong', would it still be possible to get them change compressor and/or other parts, citing their failure to identify the problem? It's not like I can just 'take to another workshop' if they fail to find the issue...

Already went to SC. They claim no issue, need to dropoff vehicle for further monitoring/inspection if 'issue persist'. They claim there have been similar reports for this model, but no solution. Wondering if any other Axia E owner encountered this.

After visit to SC, they informed me issue due to flow of power. I had installed alarm/central lock/dashcam and apparently wiring to the ECU is the cause.

After dismantling all three, issue persists and they directed me to Sanden.

Sanden found no issue with my EC, suggested I return to SC. They also informed me that because there was wiring to ECU, warranty for aircond apparently voided.

Checked with the accesories vendor, supposedly he's done plenty of similar installations without any issue, accessories just draw power.

Would installing the aforementioned accessories possibly cause damage, or is this just something 'irregular' that the SC is claiming to void warranty? No one seems to have identified the issue yet, just dismissed the power irregularity as the cause, but issue persists even after disconnecting the accessories.

Would installing those accessories, with wiring to the ECU void my warranty? If so, to what extent? Just the aircond, or everything else? Also planning to get clarification during next SC visit.

I just find it strange that the basic accessories I installed could potentially be the cause of this issue, or void my warranty. Where else would accessories draw power from? The car even comes with an antenna, with expectation that buyers would install their own radio accessory... I'm not even installing anything fancy, just basics like alarm/central lock. Even police don't take you seriously these days without dashcam, and news recently reported JPJ contemplating making dashcams compulsory...

Appreciate feedback on this, thanks.

Can't say. Issue is intermittent, so didn't really notice until 2nd week with the car. I installed the accessories ASAP because they were what I considered basic/critical. Surprising car does not come with central lock or alarm. Dashcam can be considered luxury, but how seriously do police investigate these days, without dashcam?

I do not know what Sanden did, they just informed no issue found, and they reset 'something'. Anything further contact again. When issue occurred again, they directed me back to SC. I do not actually know if they dismantled anything, or what/how exactly they checked. I am not exactly well versed in car parts/maintenance. When try pressing for details, very evasive answers, 'check first' or 'try first' or 'anything call back' without further elaboration. Even when requesting my details, had to enquire 4(?) times before finally clarifying he needed them for warranty check/claim.

As far as I can tell, accessory shop hooked up 2 cables to the fusebox for the dashcam. For the central lock/alarm, he claims he didn't cut any wire, but rather cut open the wire cover and connected his own wire with the existing wire, but this was at the dashboard, not fusebox.

How would kdpn help?