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 Consumer protection for delivery of incorrect item

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acbc
post Jun 11 2025, 10:36 AM

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Why so difficult? Just return the bloody item la.

Escalating here and there will prolonged the dispute. Who knows, the seller might close down and u get nothing in return.
acbc
post Jun 11 2025, 10:43 AM

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Online shopping has several benefits and several cons. To save a few bucks, this is what people have to do.

My advice is simple, don't buy bulky items like furniture online. Go to a physical shop instead. The amount of savings ain't worth the trouble.

The largest item I ever bought was a 50 inch TV. Luckily, there were no problems with it for the past 2 years.
acbc
post Jun 11 2025, 11:56 AM

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QUOTE(contestchris @ Jun 11 2025, 10:45 AM)
It's not furtniture, it's baby diapers. Pretty standard items, the issue not the product not up to staisfaction etc, it's memang the wrong specs are sent. The store is operated and fulfilled by Shopee themslves. The packing is recorded by video and Shopee accepts an error occured.
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Diapers not bulky and heavy la.
acbc
post Jun 11 2025, 11:58 AM

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QUOTE(contestchris @ Jun 11 2025, 11:58 AM)
I ordered 3 cartons. Each carton has 5 packs.
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If it fits into a sedan, then it's not bulky. If u need a MPV then it is bulky.

 

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