QUOTE(ZeroSOFInfinity @ May 11 2025, 04:26 PM)
The story:-
- Passenger missed the preflight check in at the booth.
- Passenger goes counter to do manual check in.
- Staff told him there is a $25 check-in fee if done at counter.
(This is where the video starts)
- Passenger says "won't be flying this shitty airline again".
- Staffs go ballistic, denied him from checking in.
- Passenger end up having to buy another ticket from a different airline.
- Staffs got fired after video went viral.
So, who do you think is in the right or wrong here?
As a customer he has the right to choose who to fly again in future if experience bad service from the airline company.
You got tongkat and entitled mentality that people should always need to support monopoly companies?
He already said he is willing to pay the $25
He arrived 30 mins early before boarding not late.
BLM staffs already got officially fired and company issued apology to the customer.
All the press and public which published the news is on the customer side.
Who is right and wrong again?
This post has been edited by petpenyubobo: May 11 2025, 04:31 PM