Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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 May 21 2025, 11:00 AM
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#1
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Junior Member
185 posts Joined: Jun 2019 
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Hi, this morning my Fiberhome router is not lighting up, and I noticed the LOS light on the ZTE modem is also not lit. What could be the problem? Do I need to replace the router?
This post has been edited by xxxgkssixxx: May 22 2025, 12:57 AM |
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May 21 2025, 05:11 PM
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#2
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Junior Member
185 posts Joined: Jun 2019
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QUOTE(aneip @ May 21 2025, 11:34 AM) LOS - should be off when working normally. It's Lost of signal, if got issue then it's on. I have changed the power supply, but it did not work. I replaced the router with a Deco X20, but I could not connect to the internet using the existing PPPoE username and password. Can any experts help me solve this?Router - try with another power supply.  |
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May 21 2025, 07:05 PM
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#3
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Junior Member
185 posts Joined: Jun 2019
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QUOTE(tng55 @ May 21 2025, 06:11 PM) hmm crap router death What correction do you mean?DECO X20 superb but can connect if you don't know need setting and username and password must be correction |
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May 21 2025, 09:35 PM
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#4
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Junior Member
185 posts Joined: Jun 2019
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QUOTE(tng55 @ May 21 2025, 09:30 PM) i mean username and password for unifi line for PPPoE U mean call unifi to reset it? |
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May 21 2025, 09:57 PM
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#5
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Junior Member
185 posts Joined: Jun 2019
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QUOTE(tng55 @ May 21 2025, 09:48 PM) no without reset Just checked with Unifi, my record of username and password is correct. Not sure what's wrong with Deco settingif you don't know password then call get reset new password |
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May 21 2025, 10:52 PM
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#6
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Junior Member
185 posts Joined: Jun 2019
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QUOTE(tng55 @ May 21 2025, 10:36 PM) need set special ISP set unifi home But at where? I clicked every option didn't see the word "special" 🥲Update: Problem solved. Thanks! This post has been edited by xxxgkssixxx: May 22 2025, 12:56 AM |
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