Anyone that is still using Unifi TV plan that got their TV Pack changed automatically by the system?
Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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May 13 2025, 12:33 PM
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#1
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Junior Member
584 posts Joined: May 2013 |
Anyone that is still using Unifi TV plan that got their TV Pack changed automatically by the system?
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May 17 2025, 09:31 PM
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#2
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584 posts Joined: May 2013 |
QUOTE(speeder_man @ May 14 2025, 05:48 PM) From this thread and facebook group, i found two opportunities at the moment : I got RM109 500Mbps - No contract No tv pack No 6 months free. A. Free Speed Upgrade 2025 from 300Mbps & 500Mbps (RM129) to 800Mbps Source 1 Source 2 B. Terminate/Transfer can get counter offer 500Mbps at RM90 perpetual How many people here already managed to get this two offer? |
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May 17 2025, 09:38 PM
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#3
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584 posts Joined: May 2013 |
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Jun 17 2025, 09:06 AM
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#4
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QUOTE(pokchik @ Jun 16 2025, 11:32 PM) Currently paying RM119 for 500Mbps. Mine RM109 Waiting for contract ending by August to try luck for RM90. But then.. why does my 'Service Start Date' showing May 2018 in the Unifi dashboard? I am confident that I re-contracted myself for 500Mbps back in August 2023. |
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Jun 18 2025, 01:04 PM
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This post has been edited by xCryptik: Jun 18 2025, 08:12 PM |
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Jun 18 2025, 08:11 PM
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#6
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QUOTE(hsbb @ Jun 18 2025, 08:39 PM) I suggest u stay with current plan until end of contract. Then u can decide to move to whatever ISPs. I guess I'm stuck with that cheapest group. There's still many users of 500Mbps+unifiTV (Entertainment/Family pack) for RM139. Was free upgraded from 300Mbps before. This group of users is actually the cheapest 500Mbps which RM79. RM139 - RM60 tv pack = RM79. |
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Jun 18 2025, 09:47 PM
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#7
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584 posts Joined: May 2013 |
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Jun 18 2025, 10:13 PM
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#8
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Jul 19 2025, 07:25 PM
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#9
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QUOTE(wallance0113 @ Jul 19 2025, 01:53 PM) I'm a long term customer and I want to terminate my TMunifi account but this telco keep telling methat I have a contract intact which I don't have anymore. First they said was my broadband which ended on 16th July 2025. But now they told me otherwise saying I have a tv box service until 2nd May 2026. They said I need to pay for the penalty in toder to cancel the service or they will appeal for me to wave it. One of my account got this hidden renewal as well. They secretly change your unifi tv plan then the contract will renew 1 year.There's no way to check the contract except for calling them or walkin to the centre. Just called them TM again. They told me now they have to repeat the process, said Celcomdigi need to requeste again for transfer process. TM will call me later again to confirm the transfer but ask for penalty pay (RM300). After I agreed then only they will proceed next step approval. Note that I didn't renew the tv box nor agree to do so. The tvbox just automatically renew. The tv box also not the same contract time with the fibre optic internet package. The only way to check the contract is by calling them or call them. They also won't inform you about your tv box contract if you never ask this. wallance0113 liked this post
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Aug 17 2025, 09:22 PM
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#10
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