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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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shinjite
post Jun 14 2025, 10:51 AM

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Is the new SWU5.0 RM90 500mbps package perpetual?
shinjite
post Jun 14 2025, 12:39 PM

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Tried to change at TMPoint Seksyen 11 shah alam, the Cs lady said once contract over only can change if not it's RM139 SWU 5.0.
shinjite
post Jun 23 2025, 03:28 PM

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QUOTE(apieh23 @ Jun 23 2025, 03:24 PM)
Why wait september? My contract suppose end Aug i done already.

user posted image
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Mine is in Oct but the TMPoint I went to denied my request to change
shinjite
post Jun 23 2025, 04:38 PM

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QUOTE(apieh23 @ Jun 23 2025, 03:49 PM)
You request termination through unifi portal then
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What option did you choose? Got better offer from another service provider?
shinjite
post Jun 23 2025, 05:07 PM

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QUOTE(apieh23 @ Jun 23 2025, 04:51 PM)
Ya. Later the retention team will call u back. But nowadays alot people doing, could take a while
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Just did mine. Let's see how it goes.
shinjite
post Jun 26 2025, 09:58 AM

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QUOTE(coolguy99 @ Jun 26 2025, 08:29 AM)
Nowadays you cannot get the SWU package by just walking into tmpoint? Is there anyway to know how long your contract is left?
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In the my unifi app you can see under your Account and under Devices.
shinjite
post Jun 26 2025, 10:35 AM

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QUOTE(katowwe @ Jun 26 2025, 10:17 AM)
6/6 submitted termination requests, yesterday 25/6 received call and offer SWU 5.0 with Disney 1 year.
Today check app and see the plan name has change to new one.
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Were you still on contract when you did the termination?
shinjite
post Jun 26 2025, 12:11 PM

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QUOTE(fruitie @ Jun 26 2025, 11:32 AM)
Not all TM Point branches want to accept SWU 5.0 anymore.
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"Damage control" hahaha
shinjite
post Jun 26 2025, 12:15 PM

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QUOTE(gastacopz @ Jun 26 2025, 11:46 AM)
hmm..cant find this in app..can share ss?
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Attached Image

Here it is
shinjite
post Jun 26 2025, 12:58 PM

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QUOTE(PJng @ Jun 26 2025, 11:52 AM)
What i can say on portal is not accurate, when speed upgrade on 2023
Mine service start year from 2021 to 2015

Sorry, look like you mean device, not plan contract
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Yeah, plan device because device will tie together with the contract but its only one year. The main goal is to see the starting date of the contract. I have confirmed this when the CS at TM Point told me my contract expiry date and it matches. Hope this helps others.
shinjite
post Jul 1 2025, 11:26 AM

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QUOTE(Epik09 @ Jul 1 2025, 09:12 AM)
i waiting for the call this week. will update you later
btw applied for termination since 13 june no call yet deym
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Same here no calls yet. Submitted on the 23rd
shinjite
post Jul 1 2025, 03:16 PM

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Got a call from 03-20217930 sometime ago and successfully accepted the SWU 5.0 RM90 500Mbps with Disney package.
shinjite
post Jul 1 2025, 03:17 PM

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QUOTE(coolguy99 @ Jul 1 2025, 08:55 AM)
The swu 5.0 already ended?
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Nope, just got a call and was given that package. He told me that offer is specially for those who wants to terminate with TM and they will counter with that offer (500Mbps RM90). Need to tell them about the Astro package.

This post has been edited by shinjite: Jul 1 2025, 05:41 PM
shinjite
post Jul 1 2025, 05:35 PM

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QUOTE(apieh23 @ Jul 1 2025, 04:28 PM)
Congrats bro hahah the trick worked for u
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Yeah man, surprisingly. Now just wait for the sms.
shinjite
post Jul 2 2025, 08:57 AM

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QUOTE(sitescope @ Jul 2 2025, 07:46 AM)
So now july the offer ended aldy?
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SWU 5 still continue as usual
shinjite
post Jul 2 2025, 12:29 PM

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QUOTE(tng55 @ Jul 2 2025, 11:11 AM)
wow you SWU 3.0 RM119 = 500Mbps then you trick method changed SWU 5.0 RM90 same speed 500Mbps hmm good job

mine SWU 3.0 RM119 = 500Mbps i don't do method trick waiting offer upgrade speed  biggrin.gif
my contract end November 2025 seem 5month contract remaining
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Mine also SWU 3 RM119 with 3 months contract left
shinjite
post Jul 2 2025, 01:11 PM

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QUOTE(MGM @ Jul 2 2025, 12:32 PM)
Your swu3 @rm119 comes with which Unifitv + STD20?
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No, mine does not come with it. Just pure broadband
shinjite
post Jul 2 2025, 02:01 PM

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QUOTE(james2306 @ Jul 2 2025, 01:26 PM)
My SWU 3.0 or whatever 500mbps @ RM119 contract ends today..

Is switching to Astro the best way to get the RM90 package?
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You can just go to TMPoint and ask for that RM90 swu 5 package.
shinjite
post Jul 2 2025, 02:07 PM

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Very fast, my package has been updated.

Attached Image

This post has been edited by shinjite: Jul 2 2025, 02:09 PM
shinjite
post Jul 2 2025, 02:51 PM

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QUOTE(tng55 @ Jul 2 2025, 11:11 AM)
wow you SWU 3.0 RM119 = 500Mbps then you trick method changed SWU 5.0 RM90 same speed 500Mbps hmm good job

mine SWU 3.0 RM119 = 500Mbps i don't do method trick waiting offer upgrade speed  biggrin.gif
my contract end November 2025 seem 5month contract remaining
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Instead of a speed upgrade which is unknown, I rather save RM30.74 per month smile.gif

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