Got the offer just now, RM90 500mbps, 600min call, 1-year Hotstar.
The contract is negligible, anyhow also have to use

I think the reason they didn't ask you to sign up whatever Unifi Mobile postpaid 39 nonsense on the spot like what the TM agent did to jacktiew is because you specifically mentioned Astro, which jacktiew didn't (according to his post).

And then on the next day, which is after you've agreed to the SWU plan of 500Mbps RM90, another Unifi agent called you and tried upselling their Unifi postpaid 69 plan with a free phone to you. Whether you agree or not, it's okay, because "at least they've tried".

I think that's a very smart move of them. Imagine that they got to know that you "got an offer from Astro" (whether it's true or not, it doesn't matter) and then they make it mandatory for you to bundle it with their Unifi Postpaid plan upon accepting their SWU offer of 500Mbps RM90... If they do this to you, there's a higher chance that you might reject their SWU offer altogether because they require you to bundle with Unifi postpaid plan (although no contract) while Astro Fibre actually don't do such bundling mobile postpaid plan nonsense. They need to make it convincing that their retention offer is better than the other ISP first.

So that's their strategy that they want you to agree to stay on their service first, then only upsell you another different offer later, especially after you mentioned Astro to them.

Well played, TM

Hi Sifus, if lightning strike and causing the modem and my owned router KO. 100% sure from the fiber optic cable. What I can do next?

Any input? Thanks.

Should be no issue to set public DNS. Just that if using AP connection for mesh. I don't need help from Tm technical for the setup. And I can have additional AX3000 bandwidth (currently turn on 5Ghz only using 160Mhz) for Gaming purpose only in diff channel as the AP router.

But I have no idea in terms of performance. Isit better to use the DLINK as Modem only and connect another router using PPPOE.

Thanks.

Whoever upgraded from UNIFI plan 500mbps to 800mbps, are you guys able to get speed test result close to 800mbps?
Mine can not. Any thought ?
Latest speed test result uploaded.

So, it wasn't really an upgrade as it is the same 500Mbps, just change plan from SWU 3.0 to 5.0.

Hold on, the new SWU 5.0 doesnt free 6 months ? Unless i missing somewhere, hmm..

RM90 * 1.06 * 18 months = RM1,717.20
Lol ... so called hidden zone.

Giving up already. Went to TMPoint at Menara TM, said the same thing, SWU 5.0 - 500mbps at RM139 free 6mths.
Asked why so many others getting 500mbps at RM90, they kept asking for proof, give account # to verify. 

Probably need to switch to Astro already. How good/bad is Astro fibre? 

I wonder can this method used on current existing SWU 4.0 user (more than 12 months)

Like go there say xxx fibre offering me RM90 for 500mbps, what is the procedure to switch there and how much penalty will kenak?

Will they still do counter-offer ?

Just got my unifi mobile sim cancelled. So far no effect on my fibre plan.
Now must just wait for my prorated refund for the sim card, and wait for my new bill for fibre to confirm that everything is okay

Old user who previously starts using SWU from 300mbps free upgrade to 500mbps and free upgrade again to 800mbps and the bill doesnt change and perpetual.

for RM90 without 6 months waive still good deal in my book

wondering how you guys notice the internet is slow?
example:
- Specify website will more obviously slow?
- Online video streaming slow down?
- you run speedtest every day to monitor?

Want to ask:
I'm using ZTE GPON ONT, ZXHN F620 (ONU) + own router, so far working stable.
I get a FOC Huawei GPON (HG8240H5) from my fren, I plug in fiber and connect LAN cable to LAN1, my router cannot connect to internet.
Is there any setting for the Huawei? Of Huawei unit had been locked to the specific ISP?
Which is better between these 2 GPON? ZTE or Huawei?

I remember last time I did try on another ONU, if not mistaken is plug-n-play (pnp).
Thanks for the screenshot.
what's the info (password) that I need to keyin ? where is the serial number I can get from?
use PC connect with LAN cable into LAN1 on that Huawei ?

Thanks for the tips. Now I need to get ONT authentication code.
I never know need a code for ONU, wondering how to get the code? Call Unifi? Ask the technician who just setup for my new Combo Box?
How to identifiy that my IP is public or Private?
Each time router reboot, I'll get new IP = Is public?

Am I on static IP (not behind CGNAT)  if my router IP & WhatIsMyIP the same ?