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Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!
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corad
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Nov 17 2025, 04:28 PM
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QUOTE(fruitie @ Nov 17 2025, 04:13 PM) Out of contract or close to end of contract expiry, submit termination via app and wait for them to call and retain you. been pressing around the app but can't see where termination button is ? currently shows 500Mbps Pro Upgrade, and under devices there is the Mesh Non Ultra (Added 2022) This post has been edited by corad: Nov 17 2025, 04:29 PM
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corad
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Nov 17 2025, 04:47 PM
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QUOTE(ZeneticX @ Nov 17 2025, 04:32 PM) Assuming you are using the older portal, you have to click into your service, then at the left side panel bottom, there's a few links where you can request add-on service etc, the request termination link should be there also. Can't share screenshot now since my old acc already removed.... Also you have to do this from web portal not the app iinm thanks ! yes found the Termination button on https://selfcare.unifi.com.mylet's see what TM comes back with, since always getting the sales call to pay more but free TV, free channel etc which I don't need.
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