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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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blackankh
post Jun 13 2025, 08:08 AM

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QUOTE(HappyHome217 @ Jun 11 2025, 03:33 PM)
Hi guys.. Just would like to update on the SWU 5.0.
I went to TM Point again last week. Unfortunately I was called to the counter this time instead of the "nego room". A young lady handles my request.
My contract is over. I mentioned to her directly that I would like the SWU 5.0 that is 500mbps at RM90 a month. I told her I already asked about the rest of the SWU5.0, also those package with TV or Ipad. But I only wanted this 500mbps @ RM90. She then said I would need to take the UNIFI SIM for 3 months. I told her I already asked here, twice, both time also I wasnt told I will need to take this SIM card. I insisted.

Then she said she will have to write request for approval. Long story short, after 10 mins of waiting, she called me to the counter again and she said she will submit my request and she will call me again in a few days if it is approved. I ask her if not approved? Is it I continue current package? She said likely will approve. (I think at that point she already knew would be approved)

Few days later she called, and the request was approved. Free Disney thingy for 12 months, no waiver.

NO transfer ID.
NO mentioned Astro/Maxis.
NO UNIFI SIM card.

It is doable.

user posted image
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Does SWU 5.0 still include the free voice call and phone line?
blackankh
post Jun 17 2025, 12:37 PM

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I went to unifi kepong outlet today to ask for SWU 5.0 rm90 @500Mbps and was told they do not offer it anymore. So I ask them to terminate my account. Let them call me to counter to retain me.
blackankh
post Jun 26 2025, 06:22 PM

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QUOTE(kiritoffx @ Jun 26 2025, 04:03 PM)
i already confirm during tiktok live. ala carte 500mbs/rm90 can be subs. i already almost ready to switch with the agent till unifi called asking why i need the tranfer id
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How to subscribe astro fiber 500Mbps/RM90 without astro tv package? What do you mean confirm tiktok live?
blackankh
post Jun 27 2025, 01:57 PM

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Junior Member
165 posts

Joined: Nov 2006


QUOTE(blackankh @ Jun 17 2025, 12:37 PM)
I went to unifi kepong outlet today to ask for SWU 5.0 rm90 @500Mbps and was told they do not offer it anymore. So I ask them to terminate my account. Let them call me to counter to retain me.
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Today public holiday but TM finally called me to counter SWU 5.0 RM90@500Mbps including phone line and free call free 600 minutes. thumbup.gif
Also included is 1 year of Disney Hotstar access but i have no use for it actually.
blackankh
post Jun 27 2025, 03:25 PM

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QUOTE(sitescope @ Jun 27 2025, 02:55 PM)
How about new router?
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No new router they said mine is still new.
I am using DLink DIR-X3060Z.
blackankh
post Jun 27 2025, 03:43 PM

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QUOTE(idoloveyou @ Jun 27 2025, 03:36 PM)
dlink 3060z 2pcs right?

this dlink 3060z recently performance a little bit strange, the mesh keeps disconnecting itself, I suspect there is issue with the firmware update, anyone facing same issue?
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No, i got 1 router only.
My only issue is if i off the router within the same day it will have problem of disconnecting itself and have to on and off router a few times (causing around 30-60 minutes of downtime) before being stable again.
I have not done any firmware update and use as it is since installation by TM personnel.

This post has been edited by blackankh: Jun 27 2025, 03:44 PM
blackankh
post Jun 27 2025, 06:50 PM

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QUOTE(idoloveyou @ Jun 27 2025, 03:51 PM)
your previous plan is ? my 1 is swu3.0 they gave me 2pcs 3060z , 1 as router and 1 as mesh
also, any firmware update is automatic if I am not mistaken, means it will update update itself when tm rolls out a new update, and yeah, it gets suck.

if you only got 1 , maybe can try to request with them?
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Mine is currently RM159@800Mbps plan free upgrade from 50>500>800Mbps including unifi tv old white decoder with aneka package.
The last time i asked them change they say only entitled to router and no mesh.
I have nvr downgrade to SWU coz not much difference in price until this time less than RM100 for 500Mbps.

 

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