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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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FauxHawk
post Sep 14 2025, 01:10 AM

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1,340 posts

Joined: Sep 2006
From: Selangor


Hi all, was there any free upgrade for Unifi recently? Just received sms and email from TM for free speed upgrade and check the selfcare it is now upgraded.


user posted image

This from the September bill so is before the upgrade email/sms
user posted image

Also just realised that they never did send confirmation about that speed upgrade back in 2023 but my bill still says the 2018 upgrade.So is this my 2023 upgrade lol

Also another question is my current package overpriced lol, was on OKU package so never really noticed the RM229 for 500mbps

*edit: Though to be honest, we're fortunate enough that even if we got charged extra RM20 or 30 a month is okay as long as internet stable.

This post has been edited by FauxHawk: Sep 14 2025, 01:23 AM
FauxHawk
post Sep 14 2025, 01:48 PM

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Senior Member
1,340 posts

Joined: Sep 2006
From: Selangor


QUOTE(coolguy_0925 @ Sep 14 2025, 01:55 AM)
This 2023 exercise was rolled out differently vs 2018

They gave out the speed upgrade first without profile name change but they should had informed you (not sure why this had happened)

So most probably you had been enjoying the higher speed since few years back and now it is only your turn that they update the package name in your billing

Anyway, this is past so just laugh about it

If you want cheaper rate can read few pages back then you can save RM83.75 a month (if 500Mbps & taking out Unifi TV is fine with you)

# I presume contract has ended with TM from your old package naming
*
After the update email, now the selfcare dashboard package name changed and the "service start date" changed to the email date which is September 2025.

Parents like having the option to watch TV so we didnt really mind paying.

Either ways, thanks for the replies

 

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