I got conflicting responses about SWU 5.0 500 Mbps for RM 90 offer. My contract expires mid Nov. I walked into KLCC Unifi Centre over the weekend and asked about it. They said they previously had that offer bundled with a Unifi Mobile thing that I believe was highlighted here. However, they said their HQ told them they were not able to offer it anymore at the centre. To get the SWU 5.0 500 Mbps for RM 90 offer, you need to have a competitor submit a transfer request and then TM's retention team will call to make you that offer.

Today, I called 100 to ask about it and they said they do not know anything but that SWU 5.0 500 Mbps for RM 90 offer was only available at TM Point outlets on a walk in basis.

Anybody else have that response?

It is probably logistically easier to submit for online termination after the contract ends as some of you have done here, to get the SWU offer rather than go through a competitor transfer request if that is the case.

Already more than 1 wk but no changes after accepting the offer. Contacted via Maya on last Saturday, hoping it can accelerate the process, but still no progress.