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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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tng55
post Oct 27 2025, 09:22 PM

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QUOTE(Carlo J @ Oct 27 2025, 07:14 PM)
Hi, anyone was offered by TM to upgrade to 500Mbps with iPad/Smart TV by adding another RM20?

Is the iPad deal worth it?
*
iPad deal not worth due 3 year contract and expensive
tng55
post Oct 27 2025, 09:29 PM

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QUOTE(kwss @ Oct 27 2025, 09:11 PM)
9.10PM
63ms average. 2% packet loss.

user posted image
*
kwss

my home
result 9.30PM
ping 1.1.1.1

Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=93ms TTL=56
Reply from 1.1.1.1: bytes=32 time=99ms TTL=56
Reply from 1.1.1.1: bytes=32 time=99ms TTL=56
Reply from 1.1.1.1: bytes=32 time=96ms TTL=56

Ping statistics for 1.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 93ms, Maximum = 99ms, Average = 96ms


my office its was 3PM not yet test office 9.30PM

Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=9ms TTL=60
Reply from 1.1.1.1: bytes=32 time=9ms TTL=60
Reply from 1.1.1.1: bytes=32 time=7ms TTL=60
Reply from 1.1.1.1: bytes=32 time=9ms TTL=60

Ping statistics for 1.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 9ms, Average = 8ms

daam sigh

my home and and my office same area Penang

my home to walk my office take 1min walking

explain my home address 8x Penang Street and my office 5x Penang Street

crazy i am very sad my home bad

my home ip is 175.14x.xxx.xxx
my office ip 203.10x.xxx.xxx seem my office diffrent ip shocking.gif

my office before was ip 175.14x.xxx.xxx but i not tested to ping result
because why i did ping test today because i saw he post about ping result home and office

that why i compare

daam do i need change UNIFI BIZ for Home i have SSM my office lol

but UNIFI BIZ IS To Much Expensive cry.gif cry.gif

i know BIZ wont make offer SWU hmmm

my home 500mbps RM119
my office 500Mbps RM2xx + call usage too bangwall.gif


i think 7-10pm night unifi biz not affected wow i think possible fast load

how possible

guys 7-10pm night please do test you office vs home let see result

This post has been edited by tng55: Oct 27 2025, 09:30 PM
tng55
post Oct 27 2025, 09:55 PM

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QUOTE(jasontanky @ Oct 27 2025, 09:51 PM)
It is normal for ISP to provide different peering/routing for business/premium subscribers. But for that price gap, rather subscribe to a VPS or cloud computing from a good data center to improve the connection
*
do you think unifi BIZ gaming can get lower latency ms then unifi HOME ??

who had tested by office vs home need result
my office can't test gaming due don't have games lol

This post has been edited by tng55: Oct 27 2025, 09:56 PM
tng55
post Oct 28 2025, 11:21 AM

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my unifi was down time 12.24am and unifi up time 12.40am back to normal
my ip changed now 218.111.xxx.xxx

i test 12.40am getting 6ms-8ms

now i test time 11.20am result
ping 1.1.1.1

Pinging 1.1.1.1 with 32 bytes of data:
Reply from 1.1.1.1: bytes=32 time=5ms TTL=60
Reply from 1.1.1.1: bytes=32 time=7ms TTL=60
Reply from 1.1.1.1: bytes=32 time=7ms TTL=60
Reply from 1.1.1.1: bytes=32 time=7ms TTL=60

Ping statistics for 1.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 7ms, Average = 6ms

let wait 7pm or 9pm i will test again and i will be soon my office testing
home can test via remote anydesk to my office PC
i will testing tonite
tng55
post Oct 29 2025, 09:49 PM

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QUOTE(Higuain @ Oct 29 2025, 03:33 PM)
just now i tried to 'utilize' fibre agent to create the transfer id (by registering to maxis plan) they warned me if i accept unifi counter offer, i will get penalized, i need to sign their tnc (stated rm150 penalty) before he start the transfer / port in process
*
no agent lied because if you accept unifi counter offer you will not charge extra but agent wont get commission that why agent want charge you RM150 lol that agent is scammer
you don't need worry too batter don't deal agent
you may go maxis centre once you get transfer id then tm unifi will call you then unifi will give counter offer you may agree then maxis wont charge fee that mean you no need worry
tng55
post Nov 1 2025, 10:52 AM

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UNIFI FTTR Launch here like https://unifi.com.my/broadband/fttr

come back BTU BRAND Huawei OptiXstar but still combo
i hope if infra they are huawei not all area depend because NOKIA and fiberhome etc

i think possible Huawei OptiXstar set bridge mode to use own router i hope speed can stable not like dlink and skyworth about sometime speed drop hmmm


tng55
post Nov 2 2025, 09:44 PM

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QUOTE(cHiLdHo0drEaMz @ Nov 1 2025, 03:03 PM)
Not sure about others, but for me Huawei is a very solid brand.
*
yah huawei is very best brand and stable firmware

QUOTE(kwss @ Nov 1 2025, 05:27 PM)
Really weird 2Gbps subscriber still need to eat Skyworth.
I'm not even sure how TM marketing come out with this shit.

In a way 1Gbps user get a "downgrade" because they are no longer getting WiFi 7.
But at the same time that Skyworth WiFi 7 is just glorified WiFi 6.

With a single node FTTR, I can buy a BiDi SFP+ module and run 10Gbps.
After install, just unplug everything and use your own gear, hello 10Gbps.
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yah hate Skyworth and sometime unstable
UNIFI FTTR Package they give Huawei OptiXstar HG8141XR-10 but its 1GBPS bangwall.gif
no 2.5G Port sigh that why FTTR PACKAGE 1GBPS ONLY and NO 2GBPS meaing Huawei OptiXstar HG8141XR-10 no support 2.5G Port that why they launch 1GBPS Package only sigh bangwall.gif
i know that brand huawei is best but that modal Huawei OptiXstar HG8141XR-10 i think 2 years++
tm very slow and and testing slow more delay more delay
i think tm don't want order Huawei 2.5G Port bangwall.gif


QUOTE(blacktubi @ Nov 1 2025, 06:05 PM)
Pretty sure their commercial / enterprise level stuff is still amazing

But their consumer networking products are getting worst after the US sanction
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yah Huawei is still amazing then skyworth and dlink and etc
tng55
post Nov 4 2025, 03:24 AM

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QUOTE(joehann @ Nov 3 2025, 04:18 PM)
My contract has ended and I request for termination, 1 week later, sales person call me and offer SWU5.0 of 500mbps/RM90 but I opted for 500mbps/RM159 but speed will be 1gbps for 2 year and 6 month free bill. But today I got email from TM stated that my package has changed to 500mbps/RM90 instead of 1gbps/RM159. My account number has also change with the new one started with number 7

I call TM and they lodged the report but the funny thing is, that CS mentioned that the package is correct but the one creating the order "lupa" to give free upgrade to 1gbps but the RM90 price is correct. sohai la for SWU5.0 1gbps package is RM159 and I penat explain to him but he still insist that the order is correct but they lupa give 1gbps upgrade.

Anyone has faced the same issue as me? and manage to ask TM to changes the package correctly to SWU5.0 500mbps with 1gbps speed for 2 years?
*
daam you are so lucky 1GBPS RM90
tng55
post Nov 9 2025, 09:10 PM

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QUOTE(swanlover @ Nov 9 2025, 03:15 PM)
Best do it at unifi centre which I did.

Too much hassle and risk with the online termination …
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best do it at unifi centre you have buy postpaid sim card totally waste

no risk with the online termination tm will call you then get offer then no need take postpaid sim card
tng55
post Nov 9 2025, 09:37 PM

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QUOTE(swanlover @ Nov 9 2025, 09:16 PM)
Yeah true, unifi centre have their own KPI so kinda like rm39x3 months then terminate it..
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not worth RM39X3 look waste money
tng55
post Nov 12 2025, 11:33 PM

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QUOTE(pcboss00 @ Nov 11 2025, 04:28 PM)
is there any ongoing campaign or promo by Unifi? why suddenly i get a free upgrade from 500 to 800mbps?
i'm still using original DIR-850L, so it's kind of useless.
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wow you like crap router original DIR-850L you may downgrade 500Mbps RM90 enough for you
tng55
post Nov 16 2025, 12:32 PM

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QUOTE(Muhammad Syukri @ Nov 16 2025, 02:03 AM)
Exactly same situation of me right now.

Called me last friday week ago promise will get my contract renew with swu 5.0 with free disney within 48 hours. Until now no change no sms no email.

Unifi starting to scam people that trying to terminate acc?
*
no weekend wont count
maybe monday or tuesday or wednesday will be updated
tng55
post Nov 17 2025, 10:15 PM

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QUOTE(ZeneticX @ Nov 17 2025, 02:48 PM)
Finally some update today.... and like a few had reported here its going to be a new acc....

user posted image

Downloaded the 'Unifi Universe' app (why do they need a new app...) and linked my acc using IC num, everything seems to be correct now

user posted image
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hmm i don't understand why tm give new account for 500mbps why they want remove old account number
its bad Unifi Universe app we prefer unifi app old for old account
if want terminate and make offer SWU 5.0 500MBPS RM90 will get new account rclxub.gif and old account remove look crazy

i don't really understand why tm want make new account and remove old account rclxub.gif
reason ????
tng55
post Nov 18 2025, 12:54 PM

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QUOTE(fruitie @ Nov 18 2025, 10:17 AM)
The new account number for SWU 5.0 is only happening if you have UniFi Mobile bundled I guess, I think also happening only recently? Mine doesn’t have that bundled and it’s still retaining the same account number.
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yah i don't know about new account number for SWU 5.0 happening
do you have friends more alot try ask if he getting new account number for SWU 5.0 Happening
can you help to find out to get found details reason
tng55
post Nov 21 2025, 09:52 PM

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QUOTE(LuckyLim @ Nov 21 2025, 09:22 AM)
TM offer is the skyworth combo good ?
Or fiber home better ?

I read that this skyworth 2 in 1 is not good, and it's laggy and may not up to 500mbps.

My old setup was ZTE + dlink wifi 5
*
skyworth combo no good its crap due low spec can't handle
if fiber home combo also crap due low spec can't handle
if fiber home btu not combo mean good enough because we can use own router

you old BTU ZTE is good prefect more stable but dlink wifi 5 router is crap due low spec
if you buy own router explain ZTE + ASUS Router high spec can handle stable or ZTE + TP LINK AX73 Latest enough Handle stable
tng55
post Nov 22 2025, 01:05 PM

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QUOTE(ppfoong @ Nov 22 2025, 12:22 PM)
SWU 5.5?

What is in the offer?
*
no SWU 5.5 maybe he is wrong SWU 5.5 lol
meaing its SWU 5.0
tng55
post Nov 22 2025, 09:25 PM

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QUOTE(LuckyLim @ Nov 22 2025, 03:27 PM)
Thanks checked, its the same.
btw I just realized that when i connected to 5ghz, i see a repetitive that it keep on disconnect, and connect to 2.4ghz,
Its been ongoing for quite often and dayys, any config that i need to set ? (If i forget 2.4, once 5ghz disconnect, I straight no wifi connections)
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that you use crap router can't be solve
you need buy you own router to settle 5ghz wont be disconnect
mine asus router never had problem
you may buy TP LINK AX73 Enough for you
tng55
post Nov 22 2025, 09:52 PM

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QUOTE(ttmm2016 @ Nov 22 2025, 06:47 PM)
Hi I thought fiber home combo and skyworth combo the same? And how about the BTU Huawei Echo Life HG850a? My plan only 100mbps
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Huawei Echo Life HG850a that is prefect its not combo you use Huawei Echo Life HG850a connect you own router settle
tng55
post Nov 22 2025, 09:54 PM

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QUOTE(LuckyLim @ Nov 22 2025, 09:01 PM)
hmm for AX73 kinda pricey for rm600+
for now lan i can get max 500mbps, just for wifi around 280 - 300+mbps
*
expensive can handle wifi full speed 500mbps

mine ASUS RT-AC68U had RM8xx+++ Long time ago so i still can get 500mbps wifi full speed no issue
i don't buy cheap router lol
you still prefer cheap i can't do solve because can't hit full speed wifi sorry i can't do anything
tng55
post Nov 22 2025, 11:32 PM

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QUOTE(ttmm2016 @ Nov 22 2025, 10:06 PM)
Ya I know it’s not combo. I had it with Dir-845 for ages, now I change it into skyworth ax3000 router, or I shouldn’t have changed?

TM changed my office’s with combo so I got the old extra fibre home modem and two skyworth ax3000, thinking if I could use all for home.
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combo is crap get change OLD BTU and buy own Router and Dir-845 its crap
you may buy TPlink AX53 or TPlink AX23 for 100mbps enough
if you want future proof strong TPLINK AX73 are best strong wifi signal easy hit 100mbps enough
hmm you office still combo its crap use old btu setup and router use own don't be use free router they are crap due Low spec and ram and cpu weak

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