For Non-Muslims: How I completed the EPF nomination process...

I made the nomination through the KWSP i-Akaun app. Simply fill in the required details.

Within 30 days (if I'm not mistaken), you need to visit an EPF office. I went to the EPF Centre at Jalan Raja Laut. There are plenty of self-help kiosks available—around six units, if I recall correctly. There's no queue nor ticket needed. I went in and got it done within 5 minutes.

Insert your IC and provide your thumbprint for verification to complete the nomination process.

Afterward, you will receive an email containing an encrypted password to access the attached document titled "NOTIS KELULUSAN PENDAFTARAN PENAMAAN". This document will allow you to verify your personal information and the details of your nominee.

Hope this info will be useful for you.

This post has been edited by Joey Christensen: Feb 6 2025, 02:46 PM

Answer 1: Yes, as a first-time user registering with the EPF, you are typically required to complete your identity verification at any EPF branch within 30 days of registration. This step is essential to activate your account and access EPF services, including i-Akaun.

Answer 2: You are allowed to adjust the percentage distribution among your nominee(s), as long as the total percentage adds up to 100%. You can do so via the KWSP i-Akaun app and go to any EPF branch and kautim sendiri at the self-help kiosk (no need to go to the counter) and insert your IC and provide your thumbprint for verification to complete the nomination process.

Answer 3: Once the EPF is informed of the account holder's death, nominees are contacted and guided on the process to claim the funds. If the person knows he/she is the nominee, better kautim sendiri by going to any EPF branch for fund claimage.