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 Question regarding data roaming.

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TSRiriRuruRara
post Dec 21 2024, 04:04 PM, updated 12 months ago

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Just want to confirm how does this data roaming from local carriers like digi works overseas in Thailand ?
From what I read when you buy the roaming package you need to connect to the partner carrier there in Thailand if not will kena charged? Wta will the phone automatically connected to the partner carrier??
TSRiriRuruRara
post Dec 21 2024, 04:56 PM

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QUOTE(GarubaSwey @ Dec 21 2024, 04:19 PM)
When traveling to Thailand with a Digi roaming package, your phone will automatically connect to Digi's preferred partner network in Thailand. This automatic selection ensures you benefit from the roaming package rates and avoid additional charges.

However, if your device connects to a non-partner network, you may incur higher pay-per-use rates. To prevent this, you can manually select the preferred network:

1    Go to your phone's settings.
2    Navigate to 'Mobile Data' or 'Cellular Networks'.
3    Select 'Network Selection' and turn off 'Automatic'.
4    Choose the preferred partner network from the list.

For Digi customers, the preferred partner network in Thailand is AIS or Dtac

Additionally, ensure that data roaming is enabled on your device to utilize the roaming package. If you encounter connectivity issues, manually selecting the preferred network can help resolve them.

For more details on Digi's roaming services and packages, you can refer to their official website.
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Thank you, also the phone is only 4g is it ok as they advertise the plan as 5g?
TSRiriRuruRara
post Dec 21 2024, 07:06 PM

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QUOTE(GarubaSwey @ Dec 21 2024, 04:58 PM)
yes, unless the plan says 5g only
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Thank you
TSRiriRuruRara
post Dec 21 2024, 10:49 PM

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QUOTE(Blofeld @ Dec 21 2024, 10:09 PM)
-remember to disable automatic voice mail

-do not answer any calls (if whatsapp call, then ok la)

-and do not make any calls (if whatsapp call, then ok la)

data roaming is for mobile data only

all those horror stories of high charges that we hear is because they did not do the above.
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Ya I kena few hundred the last time that’s why just want to confirm things. It just a short trip no point buying a Thai sim so going to try data roaming this time. From what I see the plan says 15 minutes free calls??? And also says 5g on the advertisement, my phone only a 4g phone?
TSRiriRuruRara
post Dec 22 2024, 04:43 PM

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QUOTE(knumskul @ Dec 21 2024, 11:59 PM)
Usually 5g means 4g also available. Your will get what your phone able to handle. My current data has both (for roaming too) but phone doesn't have 5g capability.

Unless its specifically stated 5g only plan
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Wta if worst case scenario happen example phone connect to non partner network, is it still possible to kena billed few thousand RM or have telcos already found a solution to avoid those cases from happening???

 

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