When traveling to Thailand with a Digi roaming package, your phone will automatically connect to Digi's preferred partner network in Thailand. This automatic selection ensures you benefit from the roaming package rates and avoid additional charges.
However, if your device connects to a non-partner network, you may incur higher pay-per-use rates. To prevent this, you can manually select the preferred network:
1 Go to your phone's settings.
2 Navigate to 'Mobile Data' or 'Cellular Networks'.
3 Select 'Network Selection' and turn off 'Automatic'.
4 Choose the preferred partner network from the list.
For Digi customers, the preferred partner network in Thailand is AIS or Dtac
Additionally, ensure that data roaming is enabled on your device to utilize the roaming package. If you encounter connectivity issues, manually selecting the preferred network can help resolve them.
For more details on Digi's roaming services and packages, you can refer to their official website.