Yes, immediate family experience they will msg ask you order from website, then will got problem, they then tell you install this app to order, once the old people install the app got some permission they will tell them to press here press there, once permission given gone case.
My case the old people realize she's been phished she wanted to go bank and stop any transaction, the scammer can even msg and say where you going, I'm controlling your phone already, your account money transfer out already, you don't believe you check see. Luckily she didn't go check, else scammer can get the bank password also. She throw the phone at home and quickly drive to bank. Luckily bank account managed to lock and no transfer made.
Moral story is
don't simply install apk other than play store then give funny permission
If kena d, don't do anything else straight to to bank, they can control phone but if no password they can't do shit
If tng probably they tried order something and scammer recorded the pin down as they can view the phone screen
old ppl clicking everywhere is unavoidable. only thing u do is DONT install bank/ewallet app on the same phone they use.
and get ready to phone reset saja if anything happens there.