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Theft Among Lalamove Riders
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WongTheThief
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 Dec 18 2024, 06:49 PM
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Getting Started
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Did you made sure it is the same number plate for the motor rider for the order before you hand over your item? I'm just suspecting it's some riders faking as lala, some don't even have proper lala bags. Where and how was it stolen? Stolen when transit?
Have you tried pandago yet? Not sure if it covers long distances (long haul) or not, but it's cheap for some short distance.
I used to do as lala car driver but quit because it's just not worth it. The registration was... rather fast, don't know about motorbike but should be the same way take pictures of vehicle, enter info, wait for approval.
This post has been edited by WongTheThief: Dec 18 2024, 06:51 PM
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WongTheThief
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Dec 18 2024, 08:23 PM
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Getting Started
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QUOTE(Qooohqoo @ Dec 18 2024, 08:01 PM) Definitely not the fake rider. Motor different number is pretty common for lalamove in jb, everyday multiple riders use different numbers at pick up time. Besides after they pick up, you can see they click on picked up so it's not a fake rider. After 5-6km suddenly they will click on delivered. But instead they go MIA and don't actually deliver it. They usually do it after 10pm when lalamove support is closed too. The next day you gotta reach out to their support to apply for a refund for the ride because it didn't get delivered. The next issue is the compensation, they never give it, even for a business user. Definitely will look into grab and pandago now oh damn, sorry for the loss, didn't expect that can even happen. I used to do in KL area, usually some businesses would asked for plate number before giving parcel, some even already waited outside for me before I arrive. lala did mentioned in one of the notifications to keep the info updated especially vehicle info or else customer may get confused, maybe the CS team gonna wait until like your case happened then only follow up on rider? Lala been eating 20% commissions on each order, they should have compensate you. |
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