QUOTE(GregPG01 @ Dec 16 2024, 08:34 AM)
My half year Samsung A55 suddenly got some purple blotches yesterday. GOOGLED and found that the screen underneath is leaking. To the best of my knowledge, I didn't even drop the phone. When I got to the mall 2 hours later, the purple blotches has spread from the initial spots.
The lady at the service center said it's not covered under warranty. I told her that I didn't drop the phone and she said will have to wait for approval from Samsung KL if they were to repair it under warranty.
Looking at the Samsung website (https://www.samsung.com/my/support/mobile-devices/screen-replacement-for-smartphones-and-tablets/ ) , it's Rm368 (screen) + Rm60-Rm85 (labor) .
Anyone has any experience with claiming warranty for this purple blotches, stains ?
Thank you.
which SC you went? please state done? if your phone is in pristine condition there's no reason why you can't claim warranty.The lady at the service center said it's not covered under warranty. I told her that I didn't drop the phone and she said will have to wait for approval from Samsung KL if they were to repair it under warranty.
Looking at the Samsung website (https://www.samsung.com/my/support/mobile-devices/screen-replacement-for-smartphones-and-tablets/ ) , it's Rm368 (screen) + Rm60-Rm85 (labor) .
Anyone has any experience with claiming warranty for this purple blotches, stains ?
Thank you.
Dec 16 2024, 09:19 AM

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