Yes, tnb is quite efficient from my previous dealings with them

Since the new owner have already submitted change to ownership, means by right the new owner would have to pay the deposit too right?

Then automatically tnb will refund you your deposit as well

As what I understand la

For my personal situation, is the new owner didn't submit change of name, so I submitted case to close the account online. They did it and refunded me my deposit quite fast too.

I submitted COA on 9 Dec, and TNB called me said that they will go to unplug the meter of my property unit from the premise, and then refund the deposit to me based on the bank info that I have filled up in my COA.

Yesterday, on 12 Dec, I checked my application status shown Cancelled without any info or call to me, so I called TNB careline.

The CS said there was a Change of Tenant request raised to TNB on 10 Dec, and therefore the system cancelled my COA.

That is the background of this.

Now TNB have sent me email to fill up the soft-copy of COA, have to repeat the process just that the submission is not via MyTNB portal, it is via email.

TNB rejected my COA instead, and they already done processed the new buyer's request.