need help here! just found out after 1 year plus that one healthcare panel that used to be a good payor, is now owing our clinic 43k ringgits in total over span of more than a year. it was my mistake failing to check their payments as they constantly send some emails, but i only realised those are just invoices and no actual payment being done since june 2024. even june 2024 they were paying for august 2023 and missed out the payments for apr, may and june 2023 invoices.

despite calling their customer service line, they kept pushing back the responsibility to the finance department which is only reachable via email. and of course, the email no replies at all. there is also rumours saying some actually went to their office in subang, the office was actually empty!!

i need help here, how to claim back the 43k ringgit from them, hopefully before they chaplap
i believed im not the only victim here. medical, dental and optical peeps, lets stay united and claim back the money from them! iykyk!


This post has been edited by khaiyen92: Dec 4 2024, 10:48 AM

Keyboard stuck?

Who's in charge of accounting.. Didn't pay attention to these.

Which one? Time to hire a lawyer and start writing letter of demand

U need to learn how to type properly

If this also fail u should not do any business that involve email or online matters

43K and you panicked? Your boss wants you to resign?

sounds so odd.. over a year.. his own accountant also no highlight…(perhaps not the full story)..

so you are the clinic? or company HR? :X

how did they submit accounts EOY to LHDN?

such easy thing also didn't pick up.

Find a lawyer specializing in debt recovery.

which panel is it ? the name

U would be surprised majority of doctor have very bad business sense. The only thing they good is memorizing and regurgitate whats in textbook.

43k is a lot for this kind of ppl.

Still remember a few years back got dentist posting here asking for ways to find out shoplot owner contact so he can help to avoid agent fee. Lol.

Yes agreed. They maybe good in treating patients but majority of them sucks in bussiness sense. I worked in pharma sales and covers GP clinic and definitely can attest to that.

And panel delaying or skipping payments is actually pretty common already. What some of my doctors do is block all the patients under that panel until they clear of the payments. Since the patients will complaint to their company and within few weeks they will receive their payments.

This is the solution. Make use of patient

Which panel is that? So busuk one

name and shame la

dont shout la, use lowercaps

This post has been edited by RT8081: Dec 4 2024, 09:49 AM

wow that's a lot
get lawyer send letter
ask them how to bring the company to court
and how to make them blacklisted in all private clinics/hospitals

Recently I searched one of the panel healthcare on Google and found out that one of the popular names also delay on making payment to the clinic until the clinic to block the patient that use the panel healthcare.

But I can't remember the name

We need names of panel...