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 Shopee tmt refuse to cancel my order, Shopee issue

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alexkos
post Nov 26 2024, 02:52 PM

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accordvtec
post Nov 26 2024, 02:59 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 02:37 PM)
You can do reject delivery and it will be categorized as "Failed delivery" and return back to seller.
For Change of Mind return, you will have to drop off to the nearest drop off point as according to Shopee app's instruction.
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COM can choose pickup bro. all my COM i choose pickup. fast and easy. dont even need to pre-print the awb
ListenToTheWind
post Nov 26 2024, 03:03 PM

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QUOTE(accordvtec @ Nov 26 2024, 02:59 PM)
COM can choose pickup bro. all my COM i choose pickup. fast and easy. dont even need to pre-print the awb
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Oh didn't know that.
accordvtec
post Nov 26 2024, 03:08 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 03:03 PM)
Oh didn't know that.
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yeah. sometimes i forgot to packing the stuff, then the courier arrived, i just ask my maid to pass to them also can wor. if u drop off, they need proper packaging iirc right?
ListenToTheWind
post Nov 26 2024, 03:11 PM

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QUOTE(accordvtec @ Nov 26 2024, 03:08 PM)
yeah. sometimes i forgot to packing the stuff, then the courier arrived, i just ask my maid to pass to them also can wor. if u drop off, they need proper packaging iirc right?
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I usually pack properly myself before hand over to the drop off point.
WaCKy-Angel
post Nov 26 2024, 03:22 PM

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From your screenshot looks like seller already shipped out so obviously they cant accept cancellation lah.

Lucky u shopee easy now most categories can return with reason change of mind.

kelvinng92
post Nov 26 2024, 03:22 PM

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QUOTE(akecema @ Nov 26 2024, 02:25 PM)
Dear k/
I got issue about shopee
Ayam order ssd from tmt yesterday morning

Then at night, ayam see that item moar cheaper 20 % cheaper after discount. Fast delivery than i order the morning.  Same shop tmt same item ssd.

when i check the tracking. tmt still not accepting my order.
So i cancel the order and make new order.

Then this morning i check tmt reject my cancellation n now i got 2 same item

So can help me if anyone got same issue

user posted image
user posted image
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I saw the SSD you bought got the 15 Days Free Returns label, should able to proceed this.
https://help.shopee.com.my/portal/4/article/146067

This post has been edited by kelvinng92: Nov 26 2024, 06:25 PM
StorMx
post Nov 26 2024, 03:23 PM

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Already shipping la shaitan, halfway go find the truck ka mak ko ijo
St0rmFury
post Nov 26 2024, 03:28 PM

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Shopee refund is it customer friendly?
TSakecema
post Nov 26 2024, 03:29 PM

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QUOTE(StorMx @ Nov 26 2024, 03:23 PM)
Already shipping la shaitan, halfway go find the truck ka mak ko ijo
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Ayam not kejam la
If i see already package n drop, ayam wont cancel n re-order

Yesterday lagi la, expected receive is 5 Dec. Order status still on order placed
That why ayam cancel n reorder with cheaper price
lee82gx
post Nov 26 2024, 04:13 PM

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QUOTE(akecema @ Nov 26 2024, 03:29 PM)
Ayam not kejam la
If i see already package n drop, ayam wont cancel n re-order

Yesterday lagi la, expected receive is 5 Dec. Order  status still on order placed
That why ayam cancel n reorder with cheaper price
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patienceGNR
post Nov 26 2024, 04:23 PM

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After receive just do a return lol
patienceGNR
post Nov 26 2024, 04:24 PM

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QUOTE(St0rmFury @ Nov 26 2024, 03:28 PM)
Shopee refund is it customer friendly?
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No question asked.
arcadicus
post Nov 26 2024, 04:26 PM

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Rm100 come ayam buy 1 of your ssd ..
ApocalypseSoon
post Nov 26 2024, 04:28 PM

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iinm, after 1 hour of placing order you will needs seller approval to cancel the order. If less & seller have not yet print the order, then shopee will immediately cancel & refund within seconds.



This post has been edited by ApocalypseSoon: Nov 26 2024, 04:33 PM
nelson969
post Nov 26 2024, 04:28 PM

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this is why dont buy pc part online , ever.

This post has been edited by nelson969: Nov 26 2024, 04:28 PM
St0rmFury
post Nov 26 2024, 04:29 PM

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QUOTE(patienceGNR @ Nov 26 2024, 04:24 PM)
No question asked.
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Wah so good, I didn't realise they are so consumer friendly.

But not very good for sellers I guess.
PJng
post Nov 26 2024, 04:30 PM

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This month 3rd case here about TMT
ray148
post Nov 26 2024, 04:33 PM

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Weird. Shopee usually cancel my order immediately if seller didn't assign tracking no. yet.
And seller doesn't have any say in that.

This post has been edited by ray148: Nov 26 2024, 04:33 PM
jmas
post Nov 26 2024, 04:37 PM

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QUOTE(ray148 @ Nov 26 2024, 04:33 PM)
Weird. Shopee usually cancel my order immediately if seller didn't assign tracking no. yet.
And seller doesn't have any say in that.
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yes, if seller havent packed it
if already packed/shipped, then cancellation request need seller approval

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