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 Shopee tmt refuse to cancel my order, Shopee issue

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TSakecema
post Nov 26 2024, 02:25 PM, updated 2y ago

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Dear k/
I got issue about shopee
Ayam order ssd from tmt yesterday morning

Then at night, ayam see that item moar cheaper 20 % cheaper after discount. Fast delivery than i order the morning. Same shop tmt same item ssd.

when i check the tracking. tmt still not accepting my order.
So i cancel the order and make new order.

Then this morning i check tmt reject my cancellation n now i got 2 same item

So can help me if anyone got same issue

user posted image
user posted image

This post has been edited by akecema: Nov 26 2024, 02:27 PM
LamboSama
post Nov 26 2024, 02:26 PM

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Return can. Refuse delivery can.
ListenToTheWind
post Nov 26 2024, 02:26 PM

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When receive the first order, just issue Change of Mind and return the item back to seller. DO NOT REMOVE THE SEAL
@Adele
post Nov 26 2024, 02:28 PM

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Like above said. Just click return/refund. Reason change of mind. Remember to tk video and picture when receive parcel and when send back
nebula87
post Nov 26 2024, 02:29 PM

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Shopee can return item mahh
TheEvilMan
post Nov 26 2024, 02:29 PM

囧囧囧囧囧囧囧囧囧囧囧囧
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Put both into pc now u have double storage
brkli
post Nov 26 2024, 02:32 PM

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just return the whole thing after u received it..

This post has been edited by brkli: Nov 26 2024, 02:32 PM
Autocountstick
post Nov 26 2024, 02:34 PM

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change of mind seller can reject? Thanks for your highlight becareful thundermatch
Pikichu
post Nov 26 2024, 02:34 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 02:26 PM)
When receive the first order, just issue Change of Mind and return the item back to seller. DO NOT REMOVE THE SEAL
*
QUOTE(@Adele @ Nov 26 2024, 02:28 PM)
Like above said. Just click return/refund. Reason change of mind. Remember to tk video and picture when receive parcel and when send back
*
1. Delivery usually just drop off and walk away, so have to mail back to seller?
2. If see delivery, can tell delivery to reject delivery?
TSakecema
post Nov 26 2024, 02:34 PM

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QUOTE(@Adele @ Nov 26 2024, 02:28 PM)
Like above said. Just click return/refund. Reason change of mind. Remember to tk video and picture when receive parcel and when send back
*
Dunno got thi
I tot if got issue with item

Imma worry, tmt will cancel my ‘cheap’ item and take the expensive one
StupidGuyPlayComp
post Nov 26 2024, 02:35 PM

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No need so trouble, if the seller refuse your cancellation in the apps

then during delivery, you tell the dispatch boy return it. then will auto refund
TSakecema
post Nov 26 2024, 02:35 PM

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QUOTE(Autocountstick @ Nov 26 2024, 02:34 PM)
change of mind seller can reject? Thanks for your highlight becareful thundermatch
*
Yesterday ayam sudah tick that ayam cancel because change/add voucher
Dunno tmt still accept it
@Adele
post Nov 26 2024, 02:37 PM

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QUOTE(akecema @ Nov 26 2024, 02:34 PM)
Dunno got thi
I tot if got issue with item

Imma worry, tmt will cancel my ‘cheap’ item and take the expensive one
*
Haha u worry wort. Relax. Doesn't matter if delivery just drop off. When u receive the item just click return/refund. Will generate bar code for return one. Just paste back on the parcel, choose ur pickup date, then don't worry. Shopee will refund to u
ListenToTheWind
post Nov 26 2024, 02:37 PM

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QUOTE(Pikichu @ Nov 26 2024, 02:34 PM)
1. Delivery usually just drop off and walk away, so have to mail back to seller?
2. If see delivery, can tell delivery to reject delivery?
*
You can do reject delivery and it will be categorized as "Failed delivery" and return back to seller.
For Change of Mind return, you will have to drop off to the nearest drop off point as according to Shopee app's instruction.
urnicksux2
post Nov 26 2024, 02:38 PM

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Refuse accept, the delivery boy will keep it for u
Pikichu
post Nov 26 2024, 02:41 PM

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QUOTE(ListenToTheWind @ Nov 26 2024, 02:37 PM)
You can do reject delivery and it will be categorized as "Failed delivery" and return back to seller.
For Change of Mind return, you will have to drop off to the nearest drop off point as according to Shopee app's instruction.
*
+1 Thank you.
TSakecema
post Nov 26 2024, 02:43 PM

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QUOTE(urnicksux2 @ Nov 26 2024, 02:38 PM)
Refuse accept, the delivery boy will keep it for u
*
Now mana ada hand to hand delivery
Tau2 saja sudah drop
em_on
post Nov 26 2024, 02:45 PM

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"when i check the tracking. tmt still not accepting my order."

Huh? there's such thing as accepting order from seller?
TIL.
TSakecema
post Nov 26 2024, 02:49 PM

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QUOTE(em_on @ Nov 26 2024, 02:45 PM)
"when i check the tracking. tmt still not accepting my order."

Huh? there's such thing as accepting order from seller?
TIL.
*
Item status just ordered place
ShadowR1
post Nov 26 2024, 02:50 PM

Im still HeRe ...
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Take a chill pill and relax ... u worry too much.

Take vid when receive, do not open it and return. Take pic n vid.

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