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Chat Any of your item stuck in Custom, other item lepas wor

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TSsasuketaichou
post Nov 26 2024, 02:03 PM, updated 2y ago

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Can share the date of your last update status

Last update = 20.11.2024

till now no news

after spamming cs, they point to another courier, then the courier point to another courier, so far ive got 3 different courier/shipping company that provide different status

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[UPDATE]

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ON ITS WAY, OUT FOR DELIVERY!!!!

but Im not sure whether its delivery to my place or to another courier dry.gif

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3 different courier involve

[UPDATE]

item arrive shortly after smile.gif

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This post has been edited by sasuketaichou: Nov 28 2024, 10:07 AM
Pikichu
post Nov 26 2024, 02:04 PM

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Keep waiting, can go up to 1 month.
K.I.T.T
post Nov 26 2024, 02:06 PM

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QUOTE(sasuketaichou @ Nov 26 2024, 02:03 PM)
Can share the date of your last update status

Last update = 20.11.2024

till now no news

after spamming cs, they point to another courier, then the courier point to another courier, so far ive got 3 different courier/shipping company that provide different status
*
if your item non-sensitve item below RM 500 should be no problem.
TSsasuketaichou
post Nov 26 2024, 02:06 PM

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QUOTE(Pikichu @ Nov 26 2024, 02:04 PM)
Keep waiting, can go up to 1 month.
*
wasted voucher, sad voucher no refund doh.gif
Duckies
post Nov 26 2024, 02:07 PM

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My supplements from iherb stuck at custom but no status or whatsoever..Skynet just say pending custom clearance. Mine is below 500
Pikichu
post Nov 26 2024, 02:10 PM

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QUOTE(sasuketaichou @ Nov 26 2024, 02:06 PM)
wasted voucher, sad voucher no refund  doh.gif
*
Online e-commerce always have a risk of scam, such as low-grade goods, which consumers are too far to claim warranty.
Also in capitalism, lots of sellers are also not all honest and some happily exploit the system, e.g. trap in custom, then you can't return for a refund.

Keep tracking your shipment daily.
Know that custom can take time.
If not mistaken this year got digital tax,
so maybe they have new steps / procedure = longer.
MR_alien
post Nov 26 2024, 02:12 PM

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mine did like 2 weeks ago
it was an SD card reader but shipped from china...stucked in custom for a few days before release
GreenWhite
post Nov 26 2024, 02:16 PM

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Mine cleared and handed over to LEX yesterday. Arrived around midnight (25/11), cleared in the afternoon.


TSsasuketaichou
post Nov 26 2024, 02:22 PM

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QUOTE(K.I.T.T @ Nov 26 2024, 02:06 PM)
if your item non-sensitve item below RM 500 should be no problem.
*
I have purchase several item below 500 (all received around 5-7 days after date of purchase)
This is over 500, how do I get contact by Custom then?

The platform suggest to open a dispute to get full refund but I try to avoid that as the item current price increase
failed.hashcheck
post Nov 26 2024, 02:30 PM

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QUOTE(sasuketaichou @ Nov 26 2024, 02:22 PM)
I have purchase several item below 500 (all received around 5-7 days after date of purchase)
This is over 500, how do I get contact by Custom then?

The platform suggest to open a dispute to get full refund but I try to avoid that as the item current price increase
*
If you suspect detained at custom, don't bother waiting. It will take a long time you may have forfeit all the guarantees. Instead, go collect yourself at customs office.

If you are in KV, and the package sent via foreign national courier very likely it is detained at PMIH KLIA. Chat online first to confirm its status and location. You can also simply input the tracking at poslaju tracking


Once confirmed, go to PMIH near LCCT.

Stop at pos pengawal, say want to collect item and fill in the green slip.

Then proceed to the office to retrieve your item from pos. Bring yor parcel to kastam counter next room, open it yourself for taksiran. From there you will have to go through unintuitive back and forth flow of going between kastam and pos counter next to it, but the staffs are very assistive.
Payment by credit card is accepted.

Once cleared you can take your item and report back to pos pengawal.

This post has been edited by failed.hashcheck: Nov 26 2024, 02:40 PM
K.I.T.T
post Nov 26 2024, 02:36 PM

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QUOTE(sasuketaichou @ Nov 26 2024, 02:22 PM)
I have purchase several item below 500 (all received around 5-7 days after date of purchase)
This is over 500, how do I get contact by Custom then?

The platform suggest to open a dispute to get full refund but I try to avoid that as the item current price increase
*
u ordered bys sea or air ?
seather
post Nov 26 2024, 02:44 PM

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pay peanuts get monkey service lor..

use DHL/UPS/Fedex u will get CS Agent that will help you with the process..
Autocountstick
post Nov 26 2024, 02:44 PM

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can cancel if certain day doesnt reach the location?
failed.hashcheck
post Nov 26 2024, 02:50 PM

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QUOTE(seather @ Nov 26 2024, 02:44 PM)
pay peanuts get monkey service lor..

use DHL/UPS/Fedex u will get CS Agent that will help you with the process..
*
All courier also same la. Poslaju also got. All got fee one.
But poslaju is easier you can terus serbu kastam for free diy clearance once the tracking said it's there. Just need to pay for borang pelepasan (in addition to the duty/tax)
TSsasuketaichou
post Nov 26 2024, 02:53 PM

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QUOTE(failed.hashcheck @ Nov 26 2024, 02:30 PM)
If you suspect detained at custom, don't bother waiting. It will take a long time you may have forfeit all the guarantees. Instead, go collect yourself at customs office.

If you are in KV, and the package sent via foreign national courier very likely it is detained at PMIH KLIA. Chat online first to confirm its status and location. You can also simply input the tracking at poslaju tracking
Once confirmed, go to PMIH near LCCT.

Stop at pos pengawal, say want to collect item and fill in the green slip.

Then proceed to the office to retrieve your item from pos. Bring yor parcel to kastam counter next room, open it yourself for taksiran. From there you will have to go through unintuitive back and forth flow of going between kastam and pos counter next to it, but the staffs are very assistive.
Payment by credit card is accepted.

Once cleared you can take your item and report back to pos pengawal.
*
Thanks bro

thing is i received something like only sender can have the details based on my last conversation with the courier company. also the tracking id is different from what i have received, so I dont know what is the latest tracking id that custom have to represent my self as the recipient.

but i will keep asking seller to get the info needed
TSsasuketaichou
post Nov 26 2024, 02:54 PM

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QUOTE(K.I.T.T @ Nov 26 2024, 02:36 PM)
u ordered bys sea or air ?
*
by air
Avex
post Nov 26 2024, 02:55 PM

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buy from where? which forwarder you use?
TSsasuketaichou
post Nov 26 2024, 02:55 PM

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QUOTE(Autocountstick @ Nov 26 2024, 02:44 PM)
can cancel if certain day doesnt reach the location?
*
i can get full refund, current offer is not as good as single dates offer
Mavik
post Nov 26 2024, 02:55 PM

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QUOTE(failed.hashcheck @ Nov 26 2024, 02:30 PM)
If you suspect detained at custom, don't bother waiting. It will take a long time you may have forfeit all the guarantees. Instead, go collect yourself at customs office.

If you are in KV, and the package sent via foreign national courier very likely it is detained at PMIH KLIA. Chat online first to confirm its status and location. You can also simply input the tracking at poslaju tracking
Once confirmed, go to PMIH near LCCT.

Stop at pos pengawal, say want to collect item and fill in the green slip.

Then proceed to the office to retrieve your item from pos. Bring yor parcel to kastam counter next room, open it yourself for taksiran. From there you will have to go through unintuitive back and forth flow of going between kastam and pos counter next to it, but the staffs are very assistive.
Payment by credit card is accepted.

Once cleared you can take your item and report back to pos pengawal.
*
This

Just did this for a car item I ordered as well.
Taikor.Taikun
post Nov 26 2024, 02:57 PM

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I have a laptop sent from the US to here stuck in customs. We paid some fees, still not off the hook, we give up
TSsasuketaichou
post Nov 26 2024, 02:58 PM

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QUOTE(Mavik @ Nov 26 2024, 02:55 PM)
This

Just did this for a car item I ordered as well.
*
what info is needed? just address/contact number is enough?
ticke
post Nov 26 2024, 05:31 PM

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kerja runner la. mau grease $$$ untuk buat kerja.
HumanExtinction
post Nov 26 2024, 05:45 PM

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yes kena stuck b4, that time using dhl
dhl come email me say need to pay this and that and need to submit the form back to custom... quite headache

ur item have battery?

This post has been edited by HumanExtinction: Nov 26 2024, 05:46 PM
YamiBear
post Nov 26 2024, 06:06 PM

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QUOTE(sasuketaichou @ Nov 26 2024, 02:22 PM)
I have purchase several item below 500 (all received around 5-7 days after date of purchase)
This is over 500, how do I get contact by Custom then?

The platform suggest to open a dispute to get full refund but I try to avoid that as the item current price increase
*
Bro. Call kastam je la Tahu shipping number kan?
rcracer
post Nov 26 2024, 08:00 PM

?????
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Courier will call you with instruction how to settle, but if prohibited items you shall la
WongTheThief
post Nov 26 2024, 08:13 PM

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QUOTE(failed.hashcheck @ Nov 26 2024, 03:30 PM)
Payment by credit card is accepted.
*
Wah now can pay by CC already? Officer asked me to pay by cash and strictly cash, was asked to pay RM380 and I only brought RM350 because I thought that was the max they can charge me for RM3k+ goods, he just asked me never mind 350 also good. That was two years ago that I ordered stuffs online and got detained at custom, and I chose I go get it myself, drive 40+KM down lmao

This post has been edited by WongTheThief: Nov 26 2024, 08:13 PM
james2306
post Nov 26 2024, 08:29 PM

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Was just considering buying laptop around 3.5k since Black Friday deal.....
failed.hashcheck
post Nov 26 2024, 08:36 PM

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QUOTE(WongTheThief @ Nov 26 2024, 08:13 PM)
Wah now can pay by CC already? Officer asked me to pay by cash and strictly cash, was asked to pay RM380 and I only brought RM350 because I thought that was the max they can charge me for RM3k+ goods, he just asked me never mind 350 also good. That was two years ago that I ordered stuffs online and got detained at custom, and I chose I go get it myself, drive 40+KM down lmao
*
I also only recently knew. All these time I always prepare cash beforehand. Until that time one of my shipment that I expected covered under trade agreement, somehow missing some additional paperwork required. Instead of expected rm180, I have to pay full pdk2022 rate of rm600.
I was panicking as I only have rm300 cash in hand, and only on that moment I actually asked and learned that they have been accepting card payment for quite a while 🤣
zairee2580
post Nov 26 2024, 09:35 PM

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For my case, the status says it's already pass custom. But it stuck there for unknown reason. Checking with currier post no, unable to find the item 🤬
TSsasuketaichou
post Nov 27 2024, 09:54 AM

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Update!!!

No need custom, clear af!!
sagethesausage
post Nov 27 2024, 09:56 AM

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I thought below rm500 also got 10% tax now?
Duckies
post Nov 27 2024, 09:56 AM

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QUOTE(sasuketaichou @ Nov 27 2024, 09:54 AM)
Update!!!

No need custom, clear af!!
*
Mine still no sound no news..don't know apa status. Courier status no update, when I email they say still waiting for custom clearance sad.gif
TSsasuketaichou
post Nov 27 2024, 10:01 AM

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QUOTE(sagethesausage @ Nov 27 2024, 09:56 AM)
I thought below rm500 also got 10% tax now?
*
yup
TSsasuketaichou
post Nov 27 2024, 10:05 AM

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QUOTE(Duckies @ Nov 27 2024, 09:56 AM)
Mine still no sound no news..don't know apa status. Courier status no update, when I email they say still waiting for custom clearance  sad.gif
*
u can wait or

straight to custom as instruct by the earlier post, or

if it pass delivery period, ask for a full refund

if it such a good deal, ill be busy body go straight to custom, just asking whats the status, or maybe give them a call 1st
Skylinestar
post Nov 27 2024, 10:18 AM

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QUOTE(HumanExtinction @ Nov 26 2024, 05:45 PM)
yes kena stuck b4, that time using dhl
dhl come email me say need to pay this and that and need to submit the form back to custom... quite headache

ur item have battery?
*
plan to buy motherboard from Amazon. this scares me.
CoffeeDude
post Nov 27 2024, 02:12 PM

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I got this information

Skynet has informed us that customs randomly received a false accusation that an iHerb shipment contains illegal (drug-related) parcels, Currently, customs is inspecting all the shipments at the airport terminal, and Skynet is working with the customs in providing all relevant documents to customs to avoid any further issues. They are working closely with customs to determine if the shipments can be cleared the customs.

However, we expect a delay in the shipment processing, and we sincerely apologize for any inconvenience caused. In the worst-case scenario, customs may request a full inspection, which could damage the majority of the shipments (due to the drug-related issue, they would open and inspect every parcel). The alternative is that if customs requests a full inspection, Skynet will recall the shipment and reroute it to avoid the full inspection.

Kiki-Lala
post Nov 27 2024, 02:21 PM

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mine too. Pos malaysia just delivered my parcel but in tracking status still custom released.
user posted image
TSsasuketaichou
post Nov 28 2024, 10:05 AM

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shortly after ive announce custom clearance, the item straight come to my place smile.gif

next is black friday, retsugo
TSsasuketaichou
post Nov 28 2024, 10:06 AM

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This post has been edited by sasuketaichou: Nov 28 2024, 10:06 AM


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