How to file complaint on Lazada?
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 Oct 24 2024, 05:07 PM
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#1
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Senior Member
4,954 posts Joined: Jul 2010  
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QUOTE(ceras @ Oct 24 2024, 03:38 PM) Lazada say they have return/refund policy. After you submit request, they require seller to approve first. Then all these mess happens if seller does not approve. For Shopee. TRUE no questions asked. I find that Lazada staff not helpful on these matters and tends to side the sellers. Shopee betul2 no questions asked? New policy or what? I remember having to discuss with a shopee seller to approve my refund. |
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Oct 24 2024, 09:49 PM
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#2
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Senior Member
4,954 posts Joined: Jul 2010
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QUOTE(jmas @ Oct 24 2024, 05:43 PM) probably seller settings, I've tried both lazada n shopee Lazada - from what I know, if it's Mall seller we don't need their approval. both also tried no need seller's approval If it's not Mall seller, need approval. I initiated a return recently. |
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