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 Maybank2u Biz, Share receipt

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TSjames2306
post Oct 23 2024, 10:55 AM, updated 12 months ago

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From: USJ


Hello,

Just wondering if anyone else who uses Maybank2u Biz as a maker, have you been having issue with the share receipt button in the app?

Past few days ive been unable to share receipt directly from the app, clicking the button doesnt do anything..

When login on web browser as checker, only non-maybank transactions have the option to retrieve the receipt from M2U Transactions option..

Anyone else facing this issue?

I want to try reinstalling the app, but im scared will have to rebind the device and go thru all that bullshit again.

This post has been edited by james2306: Oct 23 2024, 10:55 AM
TSjames2306
post Oct 23 2024, 11:33 AM

A not so Senior, Señor
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Senior Member
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Joined: Jan 2007
From: USJ


QUOTE(Avangelice @ Oct 23 2024, 11:20 AM)
Never had any issue both my accountant end (make) and approval (my end). Did you update it to latest version?
*
It just suddenly happened for the past 2-3 days.. app updated to latest on both maker and checker...

Called maybank, and reported it.. apparently not the first to complain about this.. shakehead.gif
TSjames2306
post Nov 2 2024, 05:43 PM

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From: USJ


After opening this thread, i did call Maybank and made a report on this, they requested screenshots and phone info etc.

I was told they have received multiple reports on this issue.

My maker and checker both using Samsung's both have same issue.

We have temporarily resorted to using screenshots and cropping and sharing/saving that way.

I did ask them why only Interbank/Duitnow transfers receipts (pdf) can be downloaded from the checker login on WEB, Maybank-maybank transfers, no button to print receipt...

They said they are slowly removing this from the WEB, and moving it all to the app....

Really annoying, increasing steps to save transfer receipts... missing the days when i can just do everything on a PC, now need to fiddle about with my phone and upload to GDrive and such to save a copy for record purposes.
TSjames2306
post Nov 2 2024, 05:44 PM

A not so Senior, Señor
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Senior Member
1,119 posts

Joined: Jan 2007
From: USJ


Fingers crossed they release an app update soon to fix this.
TSjames2306
post Jan 8 2025, 05:06 PM

A not so Senior, Señor
******
Senior Member
1,119 posts

Joined: Jan 2007
From: USJ


Just noticed today that the share button works for me again..

I didnt really do anything.

App version 1.17

S23U
One UI 6.1
Android security patch : 1 December 2024

 

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