Hello,

I’m having a problem with my Hotlink number. It keeps showing "no service" when I try to get the TAC number today. Currently, I’m in Japan and I only use this SIM card when I’m back in Malaysia or traveling in Southeast Asia.

My SIM card was last activated in Singapore for data roaming until the end of August. I also purchased a Hotlink 365-day plan on September 23 last year, which should keep the number active until this September.

Is there a chance that my Hotlink number has been deactivated? If so, is there a way to resolve this issue?

Any help would be appreciated!

Thank you!