Aug 22 2024, 03:08 PM
QUOTE(YoungMan @ Aug 20 2024, 09:01 PM)
The steps are quite simple.
First make sure your contract has ended. Then, go to Tmpoint, mention that you want to transfer your Maxis fibre to Unifi. Usually they will give 6 months free bill, depend on which plan you select.
Complete your Unifi registration and TM will give you transfer ID. Call Maxis, inform you want to transfer out, provide the transfer ID to them. Pay any outstanding bill if you have.
Wait few days for Maxis to approve transfer. Once approve, TM will arrange technician to setup Unifi at your house.
Maxis will terminate your fibre account within 2 weeks time once Unifi is installed. There will be another final bill prorated for your Maxis fibre. Pay that bill and consider it done.
Do these steps also work exactly the same way for opposite networks, i.e. transferring over from Unifi to Maxis?First make sure your contract has ended. Then, go to Tmpoint, mention that you want to transfer your Maxis fibre to Unifi. Usually they will give 6 months free bill, depend on which plan you select.
Complete your Unifi registration and TM will give you transfer ID. Call Maxis, inform you want to transfer out, provide the transfer ID to them. Pay any outstanding bill if you have.
Wait few days for Maxis to approve transfer. Once approve, TM will arrange technician to setup Unifi at your house.
Maxis will terminate your fibre account within 2 weeks time once Unifi is installed. There will be another final bill prorated for your Maxis fibre. Pay that bill and consider it done.
(I've been reading a common mistake which causes a lot of problems is terminating prematurely without getting a transfer ID)
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