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Looking For Broadband Want to transfer from Maxis Fiber to Unifi., What should I do?

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dman
post Aug 3 2025, 12:08 PM

On my way
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540 posts

Joined: Mar 2006


Thinking to switch to unifi too since im on maxis and out on contract oredi.

Unifi offers me 6months free bill.

Any method to make maxis counter offer me without me really register with unifi and get the transfer id?



dman
post Aug 3 2025, 12:25 PM

On my way
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Junior Member
540 posts

Joined: Mar 2006


QUOTE(kopiride @ Aug 3 2025, 12:20 PM)
No way. I did it few weeks ago. When call maxis they say follow existing promo nothing special like going into maxis store.
U have to register with unifi transfer then maxis will call u give u probably same offer and ask if ok. Then maxis will cancel the transfer request. Nothing else u need to do after that.
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Ah i see, so u stay with maxis and extend ur contract with them again?




dman
post Aug 4 2025, 02:39 PM

On my way
****
Junior Member
540 posts

Joined: Mar 2006


QUOTE(kopiride @ Aug 3 2025, 01:01 PM)
Yes.
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Just now the unifi agent told me that once unifi successfully installed at my house then baru call maxis to terminate my current maxis internet.

Meaning call maxis after unifi installation done. hmm.gif





dman
post Aug 4 2025, 09:31 PM

On my way
****
Junior Member
540 posts

Joined: Mar 2006


QUOTE(YoungMan @ Aug 4 2025, 08:27 PM)
Not like that.
You apply Unifi through agent, tell them transfer from Maxis. Agent will give you transfer ID upon registration.
You just need to wait Maxis to call you for confirmation/offer, if you agree to the offer Maxis will reject the transfer. Should you choose to proceed with transfer, Maxis will approve the request and Unifi team will set appointment for installation.
After Unifi installation, your Maxis fibre account will be terminate within 2 weeks.
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Weird, the agent said macam the unifi team can belakang mari installed first without consent from maxis? Or Unifi themselves will notify maxis first so i no need to do anything at the moment?


dman
post Aug 4 2025, 09:58 PM

On my way
****
Junior Member
540 posts

Joined: Mar 2006


QUOTE(kopiride @ Aug 4 2025, 09:40 PM)
Once u install then how to revert back to maxis? Agent want your commission. Follow as what the above said. That is the detailed version. Mine was giving u short version of what to do with the same outcome
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Ya deswai i was wondering maybe the agent also not sure the detailed process? Let see whether Maxis will call me in these few days onot since just applied today.

Edit:
Follow up on this case is that TM they can open new port for me hence there's no need to inform Maxis beforehand nor need their permission to switch according to Maxis staff.

So becoz i butt itchy deswai i went to maxis centre to inquire about this issue. So the maxis staff help me to open new case report to let Maxis HQ know so they would do the counter offer and if maxis offer is better then can go cancel the Unifi appointment.

Then today i received maxis called me to counter offer me with 6 months free internet and reduced the monthly payment to rm99 per month for 300mbps and i accepted the offer becoz it is a better deal and i malas to do unifi installation.





This post has been edited by dman: Aug 11 2025, 06:07 PM

 

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