QUOTE(aziratul @ Aug 16 2024, 09:46 PM)
Is this delay or cancel?
Ur flight does not look like it was cancel , just delay
Why your insurance not cover?
QUOTE(PaperClip224 @ Aug 16 2024, 09:52 PM)
when are you travel dates ?
airasia have a few flights between kl bangkok KL (operated by FD and AK)
usually when flights cancel - airlines will give you a later flight - so that you will not missed it (if they give you earlier flight) .. (tickets burned if missed flight)
contact d airline - ask them for earlier in the day flight if have - they should give you that without penalty / fare differences
as for claims etc - usually airlines and insurance will not cover if the changes are made X-days ahead - need to check wording on that
QUOTE(ciwi1166 @ Aug 16 2024, 09:52 PM)
claim insurance delay if you purchased one
it's cancelation not delay. my free travel insurance covers only delays not cancellations (according to maybank)
i can't find any phone number to contact airasia, and their chat bot has not option for live agent
This post has been edited by KuzumiTaiga: Aug 16 2024, 09:57 PM