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 Pelanggan kecewa AIA Insurance menipu

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torres09
post Jul 24 2024, 06:15 AM

On my way
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I had good experience with Columbia Asia + AIA. Even though the doctor said during pre-surgery consultation that the procedure might not be covered (just try to submit for GL), it was approved and they paid the entire sum of surgery including post surgery care 60 days.
But agree it is unavoidable for private hospitals to mark up certain things when they know is under insurance. So far Columbia Asia is still reasonable based on my experience.
torres09
post Jul 24 2024, 06:23 AM

On my way
****
Junior Member
577 posts

Joined: Apr 2011


QUOTE(delon85 @ Jul 24 2024, 06:19 AM)
I think the important points are in bold.

Somehow someone in the hospital wrote the report wrongly then screwed over the lady. First the insurance is going to ask whats the problem and whats the remedy. Insurance own doctor will look at the report and suggested treatment. If from diagnosis to treatment is not consistent, insurance will reject. That's why eventually the insurance do not cover.
*
Agree. The doctor need to provide the accurate details when requesting GL. And if there are things that might not be covered, the doctor need to inform the patient beforehand that they might need to fork out own money if the final amount is not settled by the insurance co (even though GL is approved).
That's what my doctor did.

 

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