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Pelanggan kecewa AIA Insurance menipu
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Femsroot
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Jul 24 2024, 06:58 AM
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Getting Started

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my customer paid for more than 10 yrs only realised the med card dont cover him when he is working overseas for the past 10yrs. he question the agent as the agent knew this. he had an accident and cant cover. luckily comp insurance paid.
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Femsroot
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Jul 26 2024, 08:25 AM
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Getting Started

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QUOTE(halglory @ Jul 24 2024, 09:06 PM) sometimes the customer don't know what they want, when offered full protection plan, reject coz too expensive, settle for cheaper one and i'm sure agent did due diligence to explain the whole mumbo jumbo but insured customers tend to rely on their agents. then come special circumstance only found out what they have is not covered and cannot claim, cannot blame the insurance also la the customer have to read the fine print. nah, he is rich sort and always trust us in doing our job. if i got issue aso he like angry then talk properly. i believe the agent fucuk up. he said he bought for the whole clan from her like 2 decades. she should be the one reading the fine prints. sometimes when working with these rich ppl, they treat u like family doctor edi. all look for u. but u fucuk up then he just look for another guy. u can do insurance another chap aso can do. just depend who give better service This post has been edited by Femsroot: Jul 26 2024, 08:28 AM
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Femsroot
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Jul 26 2024, 08:27 AM
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Getting Started

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QUOTE(MGM @ Jul 24 2024, 07:46 PM) Years ago, consulted a doctor which was not in a panel hospital but need to be hospitalised. AIA Agent told me to go ahead n paid 1st. Later agent succesfully claimed for me. Now not allowed? what the doctor put in the report v important. some sickness not pao one. like abortion, pregnancy issue, this kenot that kenot. doctor put 1 word wrong then kenot claim. thats y when admission the hospital will ask is MC or pay sendiri. if MC their report special and they give alot treatments to claim oh ya. dengue aso like kenot This post has been edited by Femsroot: Jul 26 2024, 08:28 AM
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