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 Maxis Fibre 1Gbps Unable to Deliver

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satvingill P
post Jul 27 2024, 02:33 PM

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Joined: Nov 2021


QUOTE(blacktubi @ Jul 26 2024, 03:07 PM)
Well, by SKMM MSQoS regulation, the requirements is deliver 90% of subscribed speed.

Don't waste your time to argue with Maxis, they won't fix it if you already get 90%. That's their SOP.

I've tried and they don't bother. SKMM don't care either since they are more interested in blocking TikTok and Twitter content these days.

Either you live with it or move to another telco that can provide full speed (TIME and Unifi).
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I just ported out from unifi 1gb plan , can’t get 1gb max only 920mb with their black 2.5gb port router
satvingill P
post Jul 27 2024, 02:41 PM

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After a lot of technician visit and a lot of escalation, this is the best they can do for me.

Not perfect but at least it's acceptable now.

Still, not really happy with the way Maxis handle this matter. They should identify the issue properly and solve it at the first complain.
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[/quote]

What hardware did they change ? Did they change the onu to skyworth ?

 

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