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 Maxis Fibre 1Gbps Unable to Deliver

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alfredhow78
post Jul 26 2024, 02:59 PM

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QUOTE(blacktubi @ Jul 18 2024, 09:55 PM)
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After a lot of technician visit and a lot of escalation, this is the best they can do for me.

Not perfect but at least it's acceptable now.

Still, not really happy with the way Maxis handle this matter. They should identify the issue properly and solve it at the first complain.
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Hi. May i know what they have done? Mine 500mbps plan only able to get 460mbps...
alfredhow78
post Dec 25 2024, 02:55 PM

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QUOTE(sulfuriq @ Dec 25 2024, 12:07 AM)
Change my ISP from Unifi to Maxis last 2 month for 1GB. Got some issue previously like lagging to enter to website like Youtube and NAS got disconnected several time that I have to reboot several times the router in a week. They changed some setting and now its more stable. Probably it is because TIME have their own infra that they can maintain 1GB for their customer while Maxis still have to tumpang on Unifi's infra but I've noticed that Maxis is much more faster when browsing. These are average test I've got using Speedtest

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My speed was just like yours when i use the combination of maxis provided kaon router and skyworth 2.5gbe ont.

My fibre contract ended earlier this month. I called maxis to check whether they has special offer

They offered me rm159 1gbps. With 6 months free bill.
They changed my router to maxis kaon router and my ont to skyworth 2.5gbe ont.

I then upgraded my router to asus ax86u pro. There are 2 wan ports provided by asus. 1g and 2.5g. I connected it to 2.5g wan.

And now my Speedtest never fall under 1000gbps. Just that the upload speed is not full. But it will sometimes peak above 480mbps. But this is ok for me.

user posted image
user posted image
alfredhow78
post May 7 2025, 10:36 PM

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QUOTE(pikafaded @ May 7 2025, 07:00 PM)
Same here, previously using Unifi, can get full 500Mbps during speedtest. Recently switched to Maxis, maximum download speed only 450-460Mbps. A bit regretted to make the move if I know it earlier.
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Weird. I recently upgraded to 1gbps plan. Maxis give me kaon 6 with skyworth 2.5gbe fiber onu.

The speed maxed at 910mbps.

Then i changed my router to asus ax86u pro.. I plug in onu to my asus 2.5gbps wan port. Now I can get over 1gbps speed.
alfredhow78
post Jul 26 2025, 02:43 AM

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QUOTE(krofal @ Jul 25 2025, 05:27 PM)
Hi, what’s everyone’s experience with this? Got the offer for 1Gbps at Rm159 today. I’m currently on 1Gbps at Rm290 so its a big reduction for me.
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December last year maxis offered me rm159 1gbps, with 6 months free and +rm1 for tv.

They came and replaced my old huawei onu with skyworth 2.5gbe and they provided me with kaon wifi 6 router. The speed couldn't reach full 1gbps. Only peaked at 970-980mbps.

I then changed my router to asus ax86u pro. And finally the speed can reach above 1gbps.

So far the connection is doing good till date.
alfredhow78
post Oct 10 2025, 09:01 PM

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QUOTE(coyouth @ Oct 10 2025, 06:20 AM)
maxis fibre has a backup 4G as well? do you have to pay extra?
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Yes they do. Just bind your maxis postpaid with maxis fibre and they will give u at no extra charge


 

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