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 Maxis Fibre 1Gbps Unable to Deliver

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Singh93
post Jun 14 2024, 09:52 PM

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QUOTE(blacktubi @ Jun 14 2024, 01:25 PM)
Dear fellow 1Gbps users, what speed are you able to achieve over Ethernet LAN cable? Are you able to achieve the full 1Gbps?

user posted image

I've complained to Maxis and they explained their best effort policy and SKMM requirements is only 90% of the plan.

For reference, this is my speedtest with TIME before switching to Maxis.
user posted image
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I'm on ngbb infra, getting 1gbps for download ,upload varies from time to time
Singh93
post Jul 21 2024, 02:48 PM

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QUOTE(blacktubi @ Jul 18 2024, 10:55 PM)
user posted image

After a lot of technician visit and a lot of escalation, this is the best they can do for me.

Not perfect but at least it's acceptable now.

Still, not really happy with the way Maxis handle this matter. They should identify the issue properly and solve it at the first complain.
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my upload averaging around 750+ mbps only
Singh93
post Jul 26 2024, 08:52 PM

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QUOTE(tampinmy @ Jul 26 2024, 04:02 PM)
Upload or dwonload?
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upload
Singh93
post Jul 27 2024, 05:56 PM

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QUOTE(blacktubi @ Jul 27 2024, 05:27 PM)
TIME is the best if you speed test on local server.

So far I found that the routing and responsiveness of Maxis is superior for international website.

TIME quality dropped a lot especially for EU, China and JP routing
I’m a new subscriber and already on the Skyworth ONU
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yes got to agree maxis international routing is much better than unifi themselves.

 

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