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AppleCare+ Malaysia Discussion Thread
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DJ-Spike
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 Dec 2 2024, 11:05 AM
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Getting Started
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QUOTE(Mavik @ Oct 15 2024, 10:39 AM) I had Apple Care+ and there was some issues with my iPad Pro M4 audio. I purchased it from Machines but the Apple Store at TRX gave me a 1-1 exchange for the unit. Just the other day I asked an employee at Apple TRX and gave her a scenario where which if I were to purchase a product from them - can I then bring that product to a Machines Service Centre for repair. She said no and I that would have to bring it back to TRX for repair. Are there no other Apple Service Centres? This post has been edited by DJ-Spike: Dec 2 2024, 12:10 PM |
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DJ-Spike
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Dec 2 2024, 05:25 PM
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Getting Started
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QUOTE(Mavik @ Dec 2 2024, 03:18 PM) If you buy from Machines you can send to both Machines Service Center and TRX Apple. In the background, Machines sends it to Apple to fix which is why usually it takes a long time. Now that Apple is here, when you purchase from Apple, you can just arrange to bring it to them directly. The turnaround time is a lot faster because essentially Machines just sends it back to Apple especially for the major issues. Noted. Thanks. I’m looking to get the new iMac M4 and am thinking whether I should get the AppleCare+ or not. I think it’s good for portable items like iPhones or MacBooks and not so much for the iMacs as I’m not carrying it around? According to Google reviews - Their Genius Bar service isn’t very good. This post has been edited by DJ-Spike: Dec 5 2024, 11:46 AM |
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