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Maybank Release letter for car loan
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TSZoo Howl
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May 18 2024, 10:34 AM, updated 2y ago
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I have finish paying for my car with maybank, will there be any release letter given? I contacted the home branch, they told me it is not their duty, HQ will mail it to my home but will take 1 month time. Has anyone experience this before?
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TSZoo Howl
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May 18 2024, 10:47 AM
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QUOTE(stanck @ May 18 2024, 10:38 AM) If they say they are going to do it, should not be a problem. Have it written in email. Atleast there is a black and white. Whats the email address? QUOTE(teehk_tee @ May 18 2024, 10:40 AM) Go to the auto finance hub for your loan. Years ago I went straight to mbb Dataran Maybank at Bangsar, saying I cleared my final settlement, then on the spot they issue one for me I called the auto finance hub that i went. They told me they wont issue anything. They said is the HQ. Dont know why so difficult to release a letter that need 1 month time. I have already seen the account closed in my MAE app
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TSZoo Howl
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May 18 2024, 10:48 AM
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QUOTE(Human Nature @ May 18 2024, 10:46 AM) Only Maybank have this release letter? Or is it the same for other banks like PBB? Im not sure. But it is a black and white says that u have cleared the loan so that they won’t kacau u
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TSZoo Howl
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May 18 2024, 10:56 AM
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QUOTE(danieln @ May 18 2024, 10:55 AM) PBB now not giving any letter ask you make last payment over counter and they will print 'loan payoff' on the slip and that's it How about maybank
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TSZoo Howl
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May 18 2024, 11:36 AM
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QUOTE(WaCKy-Angel @ May 18 2024, 11:31 AM) Now they do e-batal no need any letters anymore. JPJ straight updated But that is for the JPJ side right? Not bank side
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TSZoo Howl
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May 18 2024, 12:05 PM
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QUOTE(GTA5 @ May 18 2024, 11:46 AM) I recently cleared off my car loan with Maybank too Don't need to do anything Once I paid off my last payment, the loan account was closed automatically A week later, I called JPJ to confirmed the bank has done the ebatal No release letter nothing Ok thanks. Dont know why the branch told me wait to receive a letter from HQ within a month time?
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TSZoo Howl
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May 18 2024, 12:29 PM
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QUOTE(Xploit Machine @ May 18 2024, 12:12 PM) no need release letter nowadays for owner, the geran will be nullified by the finance automatically and send to JPJ to process .. read more here https://www.carsome.my/news/item/prosedur-e...eta-habis-bayar Tq for the clarification I think the branch told me the letter is referring to e-batal
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TSZoo Howl
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May 18 2024, 02:01 PM
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QUOTE(wigneswr @ May 18 2024, 12:34 PM) I finished payment with Maybank last month. They said no letter given immediately as currently don't need for JPJ. There is no "Hak Milik Dituntut" On the car grant. MAYBANK will send a letter to you later. I still have not received mine. Wow so long already never receive. U never chase them for it?
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TSZoo Howl
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May 18 2024, 02:12 PM
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QUOTE(shadowglow @ May 18 2024, 02:06 PM) Sound like someone tai chi, if gonna approve, branch is the one handles it. Just escalate to someone more competent Yes i also think she is lazy and dont want to do it
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TSZoo Howl
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Jun 7 2024, 11:21 PM
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QUOTE(delphine.88 @ Jun 7 2024, 10:32 PM) Yes, I was charged around that figure to get the clearance letter. Wtf If dont want clearance letter can? The loan account in the app can checked that its gone means fully paid
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