I have finish paying for my car with maybank, will there be any release letter given? I contacted the home branch, they told me it is not their duty, HQ will mail it to my home but will take 1 month time. Has anyone experience this before?

If they say they are going to do it, should not be a problem. Have it written in email. Atleast there is a black and white.

can I have the email that you email to?

Go to the auto finance hub for your loan. Years ago I went straight to mbb Dataran Maybank at Bangsar, saying I cleared my final settlement, then on the spot they issue one for me

Only Maybank have this release letter? Or is it the same for other banks like PBB?

Whats the email address?
I called the auto finance hub that i went. They told me they wont issue anything. They said is the HQ. Dont know why so difficult to release a letter that need 1 month time. I have already seen the account closed in my MAE app

Im not sure. But it is a black and white says that u have cleared the loan so that they won’t kacau u

PBB now not giving any letter

ask you make last payment over counter and they will print 'loan payoff' on the slip and that's it

How about maybank

no loan with tiger, no idea

Call up the bank and ensure they do e-batal in JPJ system, in case you intend to sell the car

Now they do e-batal no need any letters anymore. JPJ straight updated

But that is for the JPJ side right? Not bank side

bank will do it online.

The "release letter" was needed in old days for u to show to JPJ to remove bank claim.
Now do e-batal u no longer need any letter.

This post has been edited by WaCKy-Angel: May 18 2024, 11:42 AM

I recently cleared off my car loan with Maybank too

Don't need to do anything

Once I paid off my last payment, the loan account was closed automatically

A week later, I called JPJ to confirmed the bank has done the ebatal

No release letter nothing

Ok thanks. Dont know why the branch told me wait to receive a letter from HQ within a month time?

no need release letter nowadays for owner, the geran will be nullified by the finance automatically and send to JPJ to process ..

read more here https://www.carsome.my/news/item/prosedur-e...eta-habis-bayar

Tq for the clarification

I think the branch told me the letter is referring to e-batal

Banks should have I think. Me finish pay ptptn they also got give me release letter.

I finished payment with Maybank last month. They said no letter given immediately as currently don't need for JPJ. There is no "Hak Milik Dituntut" On the car grant.

MAYBANK will send a letter to you later. I still have not received mine.