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Hospital screw up on Insurance claim
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killerjeya
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May 4 2024, 08:30 PM
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Getting Started

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QUOTE(hksgmy @ May 4 2024, 05:03 PM) What would the pharmacist or the cashier know about whether this item or that item is claimable under insurance? That's insurance punya pasal. If TS' friend wants to make noise, he should go ask his insurance agent or his office HR. If thats the case, wouldn't take long for hospitals to go bankrupt. Do expensive procedures, let customers take home expensive medication. Later insurance tak mau cover and customer MIA how?
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killerjeya
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May 4 2024, 09:02 PM
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Getting Started

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QUOTE(hksgmy @ May 4 2024, 08:43 PM) That’s why I said in where I work, it’s clearly written in advance. Policies/standards in a different country are not exactly relevant to what TS is asking, is it? His experience isn't an isolated case here in Malaysia. My company is covered by HealthMetrics. Last year I went to a panel, they prescribed some medication. Took and left as usual. The next time I went, the clinic informed me that Healthmetrics left a note under my account, stating some of the medication previously given was not covered. I think the amount was about RM100-ish. Since the amount was relatively small, I just paid. But if the amount was big, I probably would have insisted that the clinic take responsibility for it.
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