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 Hospital screw up on Insurance claim

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jojolicia
post May 4 2024, 06:09 PM

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Joined: Feb 2016
QUOTE(hoonanoo @ May 4 2024, 04:54 PM)
I was having lunch with colleagues on the other day.

One of them complained about an insurance medical claim

went to do a Guarantee Letter on a medical situation.

then went to hospital, doctor prescribed Medicine A and B.

So the colleague asked the hospital GL can claim both medicine A and B ?

The cashier and pharmacy say can.

Then colleague took back the medicine and consumed all, didn't need to pay.

3 months later, hospital staff call my colleague, said the insurance rejected medicine B but medicine A is ok.

Requested my colleague to pay RM 150 for Medicine B.

My colleague maki hamun the hospital not happy with bad service as their cashier checked with insurance GL say ok.

So what would you do if you are in the colleague shoes?

A) Pay the 150
B) Don't bother la, ignore don't pay and never go back to that hospital.
C) write Complain letter and fight for credit note.
*
By any chance med B is antidepressants, for issomia, anxiety etc?

Company staff insurance?

This post has been edited by jojolicia: May 4 2024, 06:11 PM

 

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