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 Can messages from Microsoft Teams be automatically, copied to a WhatsApp group?

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s-works
post Apr 26 2024, 12:31 PM

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QUOTE(plouffle0789 @ Apr 24 2024, 09:57 PM)
Can messages from Microsoft Teams be automatically copied to a WhatsApp group?

Technicians work on night shifts. No engineer work on night shift.
Night shift usually busy.

However, not all technicians are company staff; some are outsourced.
So now the company hopes that outsourced technician staff can see the Teams messages but customer do not want to add in their perosnla email to teams group. (since customers prefer to use Microsoft Teams over WhatsApp due to security issues).

Only company staff have company email address.

Outsource staff have personal email only.
If any machine is down or there's an issue, some outsourced staff cannot see the messages from Microsoft Teams.
# Action                                                    Details                                                                       
1 Create a Flow in Power Automate                            Log in to Power Automate, click on "Create," and choose the appropriate flow type.
2 Choose trigger                                            Select the trigger that will initiate the flow, such as "When a new message is posted in a channel" in Microsoft Teams.
3 Set up conditions or filters if needed                    Optionally add conditions or filters to specify when the flow should be triggered.
4 Add an Action                                              Click on "+ New step" and choose the action to perform after the trigger.       
5 Select the WhatsApp connector                              Search for and select the WhatsApp connector from the available connectors.     
6 Choose the action                                          Select the action you want to perform with WhatsApp, such as "Send message."     
7 Configure recipient's WhatsApp number and message content  Enter the recipient's WhatsApp number and the message content to be sent.       
8 Test the action                                            Run a test to ensure that the action is working as expected.                     
9 Save and name the flow                                    Save the flow and give it a descriptive name for future reference.             
10 Test the flow by triggering it                            Post a message in Microsoft Teams to trigger the flow and test its functionality.
11 Review and adjust as necessary                            Review the flow settings and make any necessary adjustments or refinements.     
12 Activate the flow to run automatically                    Once satisfied with the flow, activate it to run automatically as needed.       
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you work with kevin lim?

 

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