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 Amoi kena scolded bodoh by AirAsia amoi

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killdavid
post Apr 23 2024, 01:38 PM

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When you choose to work in the service industry, you should not scold the customer la.
Air Asia , give your staff more training on how to act professionally
killdavid
post Apr 23 2024, 01:48 PM

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QUOTE(MR_alien @ Apr 23 2024, 01:46 PM)
i'm pretty sure every staff in the service industry in malaysia wanted to do what she did
*
I'm sure but doesn't mean you can act out on it.
The moment you act out on it , you crossed the line and face repercussions
killdavid
post Apr 23 2024, 02:22 PM

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QUOTE(9m2w @ Apr 23 2024, 02:15 PM)
You have to weigh everything together and make the decision if its ultimately worth it la

So maybe today was the day the AA lady decided enough is enough f this shit
*
It is very easy for people to judge from a perspective of emotion.
But when it comes to your own business, your own cafe and your young amoi staff starts to call customers bodoh for getting on her nerves only then you are faced with the gravity of the situation.
Is this how you run a business or a service ?


 

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