Aug 23 2025, 09:19 PM
QUOTE(Kraii @ Aug 23 2025, 06:31 PM)
For future reference:
My S23 got the green line issue out of nowhere. I went to the Samsung Service Center at Sunway Pyramid on Aug 12th at 8pm. They said Samsung was offering a free screen replacement, and I just had to pay the labor cost (RM86.40 after tax). They would have to make a report to Samsung first, which takes about two hours.
I came back the next day (Aug 13th) to make the report. It took two hours. FYI, you have to leave your phone there for the report, but they give it back afterward. Then they ordered the replacement part, which took about a week and a half to arrive (message received on Aug 22nd).
I went back the next day (Aug 23rd at 2pm) and left my phone there. The repair took approx 4 hours and was completed the same day. I picked up the phone at 6pm. Paid RM86.40 total.
TLDR:
13/Aug/2025: Report submission (2 hours).
...
22/Aug/2025: Replacement parts arrived.
23/Aug/2025: Took it in for repair, done the same day. (4 hours)
Total paid: RM86.40
Did they check for any dents when doing report? Yeah just came to the same SC around 8.30pm and counter staff tell me come back earlier tomorrow or another day because need time to make report (for my s22 that developed a line last Thursday night)My S23 got the green line issue out of nowhere. I went to the Samsung Service Center at Sunway Pyramid on Aug 12th at 8pm. They said Samsung was offering a free screen replacement, and I just had to pay the labor cost (RM86.40 after tax). They would have to make a report to Samsung first, which takes about two hours.
I came back the next day (Aug 13th) to make the report. It took two hours. FYI, you have to leave your phone there for the report, but they give it back afterward. Then they ordered the replacement part, which took about a week and a half to arrive (message received on Aug 22nd).
I went back the next day (Aug 23rd at 2pm) and left my phone there. The repair took approx 4 hours and was completed the same day. I picked up the phone at 6pm. Paid RM86.40 total.
TLDR:
13/Aug/2025: Report submission (2 hours).
...
22/Aug/2025: Replacement parts arrived.
23/Aug/2025: Took it in for repair, done the same day. (4 hours)
Total paid: RM86.40
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